A Silicon Valley-based startup - KODIF - is looking for an Implementation Engineer!About us:Kodif is a B2B seed-stage, venture-backed startup. We're empowering CX (customer experience) teams with data, automation, and Gen AI.We enable non-technical teams to build customer support automation without relying on engineers. Imagine ChatGPT which is customized to your company and brand, where you can take actions on behalf of your agents and customersWe grew 7 times in 2023 and continue to grow fast. It's an exciting time to join right now, with a plan to raise Series A in Q4 2024.Kodif is a well-funded startup, having raised $6.5M so far. Our Pre-seed round was led by Village Global, which is backed by Jeff Bezos, Bill Gates, and Reid Hoffman. The Seed round was led by Bling Capital, a prominent fund in Silicon Valley.We have a growing team of 20+ employees. Founders are repeat founders, former senior engineer from Uber, Stanford MBA, and ex-Plug & Play.You'll be part of a small team that moves fast, values transparency and ownership, and focuses on making an impact.You'll have the opportunity to communicate and collaborate effectively with cross-functional teams to produce high-quality software.Customer logos include GoodEggs, ByteApp (YC/Floodgate backed), ReserveBar, NomNomNow (sold to Mars for 1 billion $), Trustwallet, and others.More details about the opportunity:Building both end-user and agent flows for our clients - B2C/D2C US-based companies - on Kodif's dashboard based on data providedProducing, maintaining, and modifying user interfaces - Web, Android, and IOSWriting the logic for the flows such as refund etc.Routinely testing flows for ease of use, speed, and other quality factorsFixing any website issues or bugs that ariseCollaborating with Engineers (Back-End, Front-End, Mobile) to make the flow workTalking to customers: understand what customers want and fix their problemsFlexibility to participate in evening calls (half of the team is based in US)QualificationsMinimum 2-3 years of work experienceProficiency in JavaScript, HTML, CSS, JSON, XML, JQuery, and CSSUnderstanding of key website design principlesUnderstanding of AI: should be able to write AI prompts for different classifications and know how overall AI worksKnowledge of modern authorization mechanisms, such as JSON Web TokenAbility to use client input to create functional, creative, and user-friendly webpagesAbility to test and debug websitesAnalytical and detail-orientedProject management skills: being able to set accurate timelines for projects/tasksProject ownership skills: being able to own specific projects and take full responsibility for themProblem-solving skillsGreat communication skillsEnglish is a mustMoreRemote from Latin American countriesCompensation: $15k- 30k (based on your experience)10 days of PTO as a benefit
