**Responsibilities**:
- Responding to customer tickets in a timely manner, owning infrastructure issues to resolution
- Proactively identifying the root cause of issues and recommending and implementing solutions
- On projects supporting the build and migration of SAP systems on AWS
- Liaising with basis, and other team members to support a customer's requirements
- Providing out of hours support cover when scheduled to the support rota
- Deploying Lemongrass tooling to support the automation of basis and infrastructure activities
**Qualifications**:
- Self-starter, who can work independently, with, and across teams
- Working directly with clients and project teams to implement processes and technology that support various technical and business functions
- Hands-on engineering, configuration of cloud infrastructures using various automation tools
- Some knowledge of automated provisioning and DevOps tooling
- Demonstrated involvement in projects that span the lifecycle from planning and design, through deployment, configuration, and migration
- Technical understanding of AWS IaaS, SaaS & PaaS offerings
- In-depth experience in AWS compute, storage, network, load balancer, and container management
- Experience with SUSE, RHEL and Windows operating systems
- Experience with Networking principles and implementation
- Experience with system and environment hardening
- Ability to work effectively in pressurized situations and can be relied upon to deliver, irrespective of circumstances
- Execution of periodic infrastructure and security checklists in existing environments
- General infrastructure maintenance functions based on our SysAid ticketing system and Internal RAAID actions
**Job Type**: Contract
Contract length: 12 months
**Salary**: R$35.00 - R$50.00 per hour
Application Question(s):
- How many years of experience in AWS?
- How many years of experience in SAP?
- How many years of experience in Infrastructure Consultant?
- Are you Brazil citizen?
- What is your expected hourly rate?
- What is your working visa status?