**Integration Analyst - Serbia**
- **Schedule: Monday through Friday from 14.00-23.00**:
- **Anticipated Start Date: 2 December**:
- **Position will be on-site for the first 45-days, then transition to work from home**:
- **Office Location: Starine Novaka 23, Beograd, Palilula - Free parking provided**
Paycor's HR software is purpose-built for leaders and modernizes people management. We help our customers build winning teams and great places to work. Paycor's culture is the key driver of our success. Every day, our associates find new ways to add value and progress toward audacious goals. We celebrate wins and share the wealth with a high -performance-centric culture that empowers talented people to try new roles, innovate and experiment, and follow their passions.
Job Summary- Paycor's COI Integration Analyst is responsible for utilizing best-in-class practices to support EDI integrations between our systems and record keeper's systems on behalf of our clients. Integration Analyst executes services clients upon a successful integration, closely collaborate with team members to support ongoing integrations, and provide consultative input on our products and services to effectively meet clients' business requirements.-
Duties and Core Responsibilities
- Partner with internal Paycor team to establish process of new EDI integrations between Paycor's HCM system and client record keepers, creating 360 degree exchange of data; utilize effective client service and change management practices to ensure a smooth conversion
- Provide support for 401k 360 integrations system configuration
- Troubleshoot and analyze daily errors for existing integration projects, work with internal resources, clients and record keepers; escalate needs, issues, concerns to Sr. Integration Analyst as appropriate
- Meet targeted SLA for daily error resolution response time.
- Proactively consult clients on best practices and necessary system and process changes to achieve integration milestones and goals
- Work in coordination with non-client facing Integration team members to ensure accurate feed configuration
- Attend meetings, planning sessions and onboarding events for new Paycor Partners as needed
- Maintain accurate project status and provide real time updates as needed; proactively identify and mitigate project risks
- Conduct telephone/web-based and/or face-face project with clients, outside stakeholders and internal resources.
- Support clients and their ongoing EDI feeds upon successful integration.
- Other duties as assigned
**Requirements**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.
- Proficient in English (reading, writing, speaking) equivalent to CEFR level C2
- Four-year degree or equivalent experience.
- At least 3 years' experience in a client-facing position; prior implementation, project management or business to business sales experience a plus
- Knowledge of human capital software preferred
- Demonstrated proficiency with PC software with emphasis on Microsoft Office Suite and web tools for conferencing and training
- Strong communications and interpersonal skills
- Demonstrated organizational and time management skills
- Flexibility in scheduling to meet client needs with short turnaround
- Ability to manage project completion with tight deadlines
- Ability to work efficiently and effectively on project teams
- Paycor Total Rewards
Take Care of Each Other is one of our Guiding Principles and it's something we actively pursue through the benefits we offer. We are dedicated to delivering a great personal and professional experience with exceptional benefits to support your wellbeing and the wellbeing of your family.
Highlights include:
- A flexible virtual-first work philosophy
- An alternative equivalent cash award for all new Associates and on-going cash award opportunities tied to Paycor's stock performance
- Generous paid time off in addition to 10 paid holidays
- Company paid private health insurance with flexibility in selecting healthcare providers
- Company paid life and disability insurance
- Paid leave for illness, birth parents, non-birth parents, elder caregivers, marriage, adoption of a child and bereavement
- Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges
- Christmas and Easter bonuses
- Work-from-home allowance
- Opportunity for strengthening expertise and skills through Paycor's learning platform, including lessons in English
- We also offer competitive compensation determined by each individual's relevant experience, skills, and education. In addition to base pay, Paycor associates are eligible for either a performance-based annual bonus or commission, depending on the position._