**Infraspeak - **Dawn of a New Era!**Our vision for **intelligence**, together with an ever-ending search for **personalization**, makes **Infraspeak **a unique **Intelligent Maintenance Management Platform (IMMP)** that helps thousands of teams every day.We make our customers' life much easier. They can do more with their current resources; they deliver what's expected from them. They reach their goals. Why? Because our platform truly reflects our motto**:_Be a Source of Good Life!_**The time of software being just a repository of information is clearly over. That's why Infraspeak is not just a system of records. It's a** system of intelligence** that collects **data **and transforms it** into real actions** by using state-of-the-art technology and making it accessible to teams of all sizes.Our **intelligent platform** works for our customers to **overcome **today's **challenges **and future-proof their operation. Yes, the future: no matter how it looks!We were proudly born in **Porto**, Portugal, **to **the **world**. We are a fast-growing company that partners with customers from Asia to Europe to Africa to the Americas and builds with some of the world's most relevant investors.We say that we have _limited resources_ -- we all do, right? -- but **_unlimited ambitions_**. Come help us grow and chase bigger wins!- ** We believe in meritocracy, holacracy and ownership.**:- **We believe that only great teams can build great products -- and customers are part of our team.**:- **We believe happiness is in the path, not at the end of it.**:- **For us, simplicity is the ultimate sophistication -- thanks, Leo da Vinci!**As an Integrations Success Manager you will be a liaison between technical and customer-facing teams, helping our Clients, Prospects and internal teams, with different integration projects, providing technical support to our API and consultancy on best practices when integrating Infraspeak with other platforms and systems.**Who are we looking for?**:- Technical course in Information Systems Management, Electrical or Mechanical Engineering (or similar)- Nice to have: Certification or training in ERPs or Power BI.- Confidence and experience in working with API protocols and schemas, such as SOAP and REST.- Experience in customer support and/or Tier-1 technical support.- Experience with project management and technical requirements' analysis, business process and data mapping- Good communication skills, propensity or interest in contacting/supporting direct clients- Good management skills (whether the project, internally, or customer)- Good level of English.- Good level of Spanish is appreciated.***:**What do we offer?**:- Flexible working hours and remote-friendly culture- Competitive salary and perks- A co-working space in the center of Florianópolis- A startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus)- A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from them- Regular events to promote knowledge sharing and team engagement.
