Location:
Subotica, RS, 240000
Business Unit:
Compliance Test Solutions
Posting Date:
Nov 5, 2024
Job Description:
Key Responsibilities:
Manage and resolve day-to-day IT support requests.
Oversee the helpdesk system, prioritizing and assigning tickets.
Provide technical support for hardware and software issues.
Administer and maintain servers, networks, and storage systems.
Perform regular updates, backups, and patch management.
Monitor system performance and implement optimizations.
Create and maintain IT documentation, including user guides and policy documents.
Assist in onboarding new employees with IT setup and initial training.
Track and manage IT assets, including hardware and software licenses.
Coordinate procurement and disposal of IT equipment.
Assist in implementing and monitoring IT security measures.
Support compliance audits and documentation.
Ensure proper access controls are in place and monitored.
Coordinate and support IT projects, such as upgrades and new system implementations.
Assist in managing relationships with IT vendors and service providers.
Track and manage IT contracts, ensuring timely renewals and negotiations.
Requirements:
Strong technical knowledge of IT systems, networks, and software.
Excellent problem-solving and analytical skills.
Proficient in system administration and IT support best practices.
Strong organizational and documentation skills.
Ability to manage multiple tasks and projects simultaneously.
Excellent communication and interpersonal skills.
Customer-focused mindset with a drive for efficiency and continuous improvement.
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 3-5 years of experience in IT support and system administration.
Experience with IT asset management and helpdesk operations.
Familiarity with IT security measures and compliance requirements.
Experience in project coordination and vendor management.
Company Overview:
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.
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