It Manager - Level 4

Tasks OBJECTIVES:The IT Manager role has full ownership of the establishment and execution of the IT strategy and ensures its integration with Global IT and local business strategy to deliver all information and technology capabilities required to achieve business performance success.MAIN ACTIVITIES:Directs the design and implementation of IT operating model, organizational structure, and governance process to support end-to-end IT, including infrastructure, application support, user support, and architecture.Ensures high-quality delivery of all IT services to internal and external stakeholders.Implements best practices in IT service management to enhance efficiency and user satisfaction.Develops and implements comprehensive cybersecurity strategies to protect the organization's data and systems from threats.Ensures that all IT operations comply with relevant laws, regulations, and industry standards.Formulates a comprehensive IT strategy that aligns with the organization's business goals and objectives.
This includes identifying opportunities for technology to enhance business processes, improve customer experience, and create competitive advantages.Ensures integration with the enterprise's strategic planning process and the integration and usage of enterprise standards.Leads initiatives to leverage emerging technologies such as AI, cloud computing, and data analytics to drive digital transformation and innovation within the organization.Builds and leads a high-performing IT team by recruiting, training, mentoring, and retaining talented professionals.Promotes a culture of collaboration within the IT department and across other departments to ensure alignment with organizational goals.Collaborates with executive leadership and business partners to define and execute the digital business strategy.
Participates in and contributes to the assessment of external digital opportunities and threats, and internal technology capabilities required to achieve desired competitive positioning.Develops, manages, and optimizes the IT budget.
Ensures cost-effective investments in technology while maintaining high standards of service delivery.Negotiates contracts with vendors and service providers to ensure cost-effective solutions that meet the organization's needs.Leads, motivates and develops employees through goal agreements and performance appraisals based on the mission statement.
Ensures goal-oriented internal communication and task-related qualification.
Provides employee and task-related qualification in relation to Compliance requirements and ensures achievement of agreed goals.As a member of the executive board and leadership team, acting as the CIO, this professional participates in and contributes to overall enterprise business model, operating model, and business strategy development.This position has a solid line of reporting to the Regional IT CIO and a dotted line of reporting to local CEO.Qualifications MINIMUM REQUIREMENTS:Education / Training:Bachelor's or master's degree or equivalent work experience.Experience:Deep experience in IT leadership roles.Good experience in related, industry-leading, large, cross-functional teams or enterprise programs, influencing senior-level management and key stakeholders effectively across the organization and within complex contexts.Demonstrated experience in strategy and strategic planning, organization design and development.Preferably proven experience or demonstrated ability in leading large, complex and/or transformational initiatives in dynamic environments and taking advantage of digital opportunities to innovate business models and enable the digitalization of the business.Additionally, demonstrated expertise in leading and managing agile projects is essential, along with a solid understanding of agile methodologies such as Scrum, Kanban, or Lean.SPECIFIC KNOWLEDGE / SKILLS:Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills.Expertise in budget planning and financial management.Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units.Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business and how they may be applied to the enterprise to drive digital business.Competences:Proven ability to develop and articulate a compelling vision that inspires and motivates staff, fostering a culture of engagement and commitment.Ability to effectively communicate and instill confidence with peers and all key stakeholders.Effective influence and negotiation skills in an environment where resources may not be in direct control of this role.Ability to identify and leverage resources internally and externally to the enterprise to enhance capabilities that drive digital business.Ability to drive organizational change and build capabilities that effectively balance the needs for continuously exploiting capabilities to optimize operational efficiency, with delivering innovative and agile IT solutions to enable the business to explore digital business opportunities.Excellent verbal and written communication skills, including the ability to explain digital concepts and technologies to business leaders, and business concepts to the IT workforce.Responsibilities:Team Leader: Develops, directs, coaches, mentors, and reinforces team members in line with the mission, vision, values, goals, and performance standards of formal and informal teams.Encourages and facilitates cooperation and results orientation.Fosters an environment of collaboration.Inspires, motivates, and guides team members.Fosters commitment, team spirit, pride, and trust.Allocates team roles and responsibilities.Fosters an inclusive environment among diverse team members.Strategic technology planning: Recommends long-term, best-in-class architecture and technology that will provide enhanced support across the enterprise.Supports and coordinates the execution of enterprise strategic technology plan.Allocates and aligns resources to meet plan objectives.Partners with senior enterprise leaders to integrate the strategic technology plan with the enterprise's long-term plans.Building relationships: Maintains and forms alliances with recognized experts and decision makers.Partners with a wide circle of contacts, often globally, involving them in generating mutually beneficial long-term opportunities and negotiating win-win outcomes.Represents the organization on strategic issues affecting multiple organizations, the community, and the professional field.Results Orientation: Sets and achieves challenging goals.Defines standards in terms of doing what is appropriate and doing it well.Competes resourcefully and takes calculated risks to achieve results.Business enterprise knowledge: Seeks information on company direction, goals and industry competitive environment to determine how own function can add value to the organization and customer satisfaction.Makes decisions and recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics.Demonstrates awareness by providing clear explanations for actions taken, relative to customer requirements, needs and industry trends.Influencing others: Communicates ideas or positions in a persuasive manner that builds support, agreement, or commitment.Takes actions that directly or indirectly influence others to create buy-in, gain trust, motivate actions in others or win concessions without damaging relationships.Risk-taking: Handles changes and uncertainties with ease and with the ability to move forward quickly.Identifies and acts on opportunities for continuous improvement.Demonstrates willingness to make high-risk decisions when necessary.Has the ability to act with minimal planning and take actions in which the benefits to efficiency and effectiveness are weighed against potential risks.Leading Change: Identifies and acts on opportunities for continuous improvement.Encourages prudent risk-taking, exploration of alternative approaches and organizational learning.Demonstrates personal commitment to change through actions and words.Mobilizes others to support change through times of stress and uncertainty.LANGUAGES:Preference for Portuguese speakers.Mandatory advanced English.WORK SYSTEM:Hybrid: Alternating between work environments, home office and office in São Bernardo do Campo.SELECTION PROCESS:Job PostingApplicationResumé selection and profile evaluationPanel interview with bank executivesFeedbackTo apply for this job, send your resume to the e-mail address ****** it by January 10, 2025#J-18808-Ljbffr