We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Please submit your CV in English. Only CVs in English will be assessed. Within the Enterprise Cloud Services organization, our Project & Program Office is focused on best-in-class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Lead will work in Enterprise Cloud Services accounts in LAC. The Project & Program Office Organization has the following priorities: Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis Accelerate innovations to the S/4 HANA platform Manage system landscape provisioning, application installations, upgrades, and migrations Perform project management for all ECS Delivery Projects Act as the main interface to the customer project team to ensure effective communication In order to increase our delivery strength, the Project & Program Office Organization requires talented, hands-on experts in application and technology areas. What you'll do: Act as key contact for all topics around Enterprise Cloud Solutions onboarding phase, ensuring a successful landscape transition into SAP RISE Collaborate with extended teams (commercial, operations, product support, among others) to onboard customers into the cloud Manage the provisioning and upgrades of system landscapes in the ECS Private Cloud Ability to work under pressure and constantly add value to customer and within the organization What you bring: Demonstrate IT Project Management Competences Strong business acumen plus technology/solution background Process affinity and strong process orientations Profound IT backend technology experience Experience in performing system owner related tasks Experience in working with cross-cultural teams or individuals Experience in working with cross-functional teams Actively manage project escalations Experience in managing SAP release upgrades May be required to work on weekends, off-hours, flexibility is a must Proactive teamwork is a must Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. Professional experience in managing/running landscape provisioning, installation, migration, and upgrades and minimum 3 years of experience in a customer-facing role with excellent command on de-escalating critical situations Preferred skills: Good understanding of SAP Cloud solutions Network knowledge related to Hyperscalers such as Google, AWS, Azure SAP Basis Lead with strong knowledge and hands-on experience (desirable) Datacenter migration experience (desirable) Language skills: English (advanced/fluentspoken and written) Spanish (a plus) Work Experience: Solid related professional experience in managing/running landscape provisioning, installation, migration, and upgrades, and minimum 3 years of experience in a customer-facing role with excellent command of de-escalating critical situations We win with inclusion: SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
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