It Support For Final Users, Hands & Feet Support

**Scope of work & Activities**:

- Handover of new devices.
- Collecting the old returned devices.
- Updating ServiceNow tickets.
- Doing regular inventory for their asset new and old.
- Sending daily reports on the new assets provided and old assets returned to the Project Manager.
- Rescheduling of appointments if the end users is out on vacation and will back at a later date for collection of new laptops.
- Daily meetings with the Project Manager on the updates on the project and for any issues faced; etc

**Requirements**:
Minimum of 3 years of Technical IT Support (Level 2)

Advanced knowledge of English (Conversational English is mandatory) and computer networks.

Excellent communication and problem-solving skills.

Ability to work independently.

More details below:
**Salary**: Negotiable

Scheme of work: Monday to Friday (08:00 am to 17:00 pm.)

**Salary**: R$2,578.38 - R$11,047.55 per month

**Experience**:

- 3 years of IT support (preferred)
- Level 2 in IT support (preferred)

**Language**:

- English (required)

Work Location: In person