Overview:
Welcome to the **Games Global **world. We're changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby
We are on the lookout for a **Jackpot Product Manager** to join our team where you will be responsible and accountable for the commercial success of the jackpot products and future product development.
**What's in it for you?** We offer a comprehensive package including a competitive salary, top of the range benefits, discretionary bonus scheme, annual pay reviews, constant learning through the Games Global university, wellbeing initiatives and office spaces you'll thrive in!
**Responsibilities**:
- **Jackpot Strategy - **Define and deliver on a product strategy working closely alongside senior stakeholders from commercial and development teams
- ** Strategy Delivery** - Translate product strategy into planned work, create roadmaps, define rollout strategies and promotional activities, prioritise initiatives with studios and dev teams.
- ** Leadership **- Lead a team of operations managers responsible for the success of a key product line. Create a culture focused on delivering results and achieving operational excellence.
- ** System Monitoring - **Monitor jackpot performance and ensure the proper functioning of all jackpot systems, identify risks and manage incidents and escalations appropriately.
- ** Product Optimization** - Optimize jackpot offerings to increase customer uptake, product promotions and improve player retention and engagement.
- ** Strategy Support** - Understand business requirements and relevant priorities, identify opportunities to grow revenues across the portfolio of content and react accordingly.
- ** Performance Reporting - **Produce monthly reports on jackpot performance, highlighting key KPIs, providing insights into trends and flagging risks and providing recommendations.
- ** Product Expertise**:
- Support sales teams and customers with product information, roadmaps, live demos, marketing activities and operational support to maximise revenues.
- ** Launch Management** - Support new jackpot and progressive releases, ensuring sales documentation is up to date, stakeholders are briefed, and products are widely distributed.
- ** Stakeholder Management** - Identify and develop trusted relationships with game studios, product managers, commercial stakeholders, sponsors, and senior leadership.
- ** Market Research** - Conduct research and competitor analysis to support product development and operational improvements - understand and contextualize customer & player needs.
- ** Incident Management - **Lead on incident resolution including stakeholder management, impact assessments and prioritisation, and establishing preventative actions.
Qualifications:
- Minimum 5 years' experience working in product leadership roles preferably in iGaming.
- Familiarity with game development, product operations, and product monetization
- Proven track record of managing complex systems and driving product engagement.
- Deep understanding of jackpot products and jackpot operations and sales principles
- Detail-oriented with a focus on accuracy.
- Builds relationships to establish credibility, solve problems and build consensus.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Ability to work collaboratively in a fast-paced environment.