We are tech transformation specialists, we are CI&T.We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries and talents across 5 continents. We operate in the fields of design, strategy, and engineering for global brands, helping clients achieve the full potential of technology as a force for good. Impact is what we deliver.We are seeking an experienced Senior DevOps engineer to join our dynamic and innovative team. As a DevOps engineer, you will play a key role in ensuring the reliability, availability, and performance of our systems and services. You will work closely with cross-functional teams to build and maintain a robust and scalable infrastructure while championing best practices for reliability, automation, performance optimization and monitoring and alerting.You need advanced and/or fluent proficiency in English to communicate with these different teams and clients during the workday.Key Responsibilities:Incident Response: Lead and participate in incident response efforts, managing critical incidents to resolution, conducting post-incident analyses, and implementing preventive measures.Performance Optimization: Identify and address performance bottlenecks, optimize system performance to meet service-level objectives (SLOs) with the team.Capacity Planning: Collaborate on capacity planning efforts, ensuring that systems can handle current and future growth, and participate in capacity forecasting and resource allocation.Automation: Develop and maintain infrastructure as code (IaC) using tools like Terraform and automate routine operational tasks to improve efficiency and reduce manual intervention.Monitoring and Alerting: Implement and enhance monitoring, alerting, and logging systems to proactively detect issues, conduct root cause analysis, and ensure system health.Collaboration: Collaborate with development, operations, and other teams to bridge the gap between development and production environments, and promote a culture of collaboration to improve automation, efficiency, delivery, and software quality.Documentation: Maintain detailed documentation of systems, processes, and configurations, and contribute to knowledge sharing within the team.Must-Have Skills:Excellent communication skills, both written and verbal in English;Proven experience in a similar DevOps or SRE role, with a strong focus on incident response, performance optimization and automation;Proficiency in at least one programming language (e.g., Python, Go, Java) for scripting and automation tasks;Experience with cloud computing platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes);In-depth knowledge of infrastructure as code (IaC) principles and tools;Strong expertise in implementing and managing monitoring and alerting solutions (e.g., Prometheus, Grafana, ELK Stack);Excellent problem-solving and troubleshooting skills, with a deep understanding of system and network fundamentals;Experience with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.Desirable Skills:Relevant certifications (e.g., AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer);Familiarity with microservices architecture and service mesh technologies;Experience with configuration management tools (e.g., Ansible, Puppet, Chef);Knowledge of database administration and optimization;Security best practices and experience with security tools and compliance;Strong communication skills and the ability to work collaboratively in a cross-functional environment;Prior experience mentoring or leading junior DevOps engineer or SRE team members.Our benefits:Health plan and dental plan;Meal allowances;Childcare assistance;Extended parenting leave;Gympass/Wellhub;Annual profit-sharing distribution;Life insurance;Partnership with an online mental health platform;CI&T University;Discount Club;Support Program: psychological guidance; nutritionist and more;Pregnancy course and responsible parenthood;Partnership with online course platforms;Platform for language learning;And many others.CI&T is an equal-opportunity employer. We celebrate and appreciate the diversity of our CI&Ters' identities and lived experiences. We are committed to building, promoting, and retaining a diverse, inclusive, and equitable company and culture focused on creating a better tomorrow.At CI&T, we recognize that innovation and transformation only happen in diverse, inclusive, and safe work environments. Our teams are most impactful when people from all backgrounds and experiences collaborate to share, create, and hear ideas.We strongly encourage candidates from diverse and underrepresented communities to apply for our vacancies.
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