We aretech transformationspecialists, we areCI&T.
We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries and talents across 5 continents. We operate in the fields of design, strategy, and engineering for global brands, helping clients achieve the full potential of technology as a force for good. Impact is what we deliver.
$105,732 - $127,284 a year
Overview
We are looking for a Client Manager to join one of CI&T's growing automotive accounts in the US and Canada. In this role, you will be required to have an onsite presence where you will be the primary point of contact for our client, responsible for building and maintaining strong relationships to ensure client satisfaction. You will collaborate closely with our internal teams to ensure client objectives are met, as well as supporting the identification of new business opportunities and the preparation of proposals.
The ideal candidate will have a strong understanding of the automotive industry, exceptional communication skills, and a proven track record in account management. If you are passionate about the automotive sector and thrive in a fast-paced, highly-collaborative environment, we'd love to hear from you.
Responsibilities
Client Relationship Management:
- Develop and maintain strong client relationships, deeply understanding their needs and helping to shape solutions to meet their goals.
- Maintain high standards of client relations, engagement, and communications.
- Expand the stakeholder network by introducing CI&T to new teams and departments.
Partner Relationship Management:
- Collaborate with external partners and other agencies to enhance the overall service delivery for the client and improve client satisfaction.
- Attend cross-partner / agency meetings as the CI&T representative.
- Coordinate with partners to ensure alignment with client objectives and project timelines.
Business Development:
- Identify and pursue new business opportunities, ranging from small project proposals through to larger-scale RFPs.
- Lead the preparation of proposals, collaborating with internal teams to deliver a compelling, well-crafted response.
- Develop comprehensive account development plans to expand the client portfolio and increase revenue streams.
Industry Knowledge and Best Practices:
- Stay up-to-date with industry trends and best practices.
- Share knowledge and insights through presentations and blog posts, with both client and internal teams.
Required Skills & Experience
- Demonstrated success in managing and growing client accounts, preferably within a digital agency and with experience in the automotive sector.
- Strong interpersonal skills with the ability to build and maintain lasting relationships with key stakeholders and partners.
- Excellent verbal and written communication skills, capable of articulating complex concepts in a clear and compelling manner.
- Deep understanding of business processes, financial acumen, and the ability to identify and capitalize on new business opportunities.
- Ability to develop and implement strategic account plans that align with client objectives and drive business growth.
- Strong problem solving skills with the ability to assess complex situations, identify problems, and implement effective solutions.
- Experience in negotiating contracts and agreements with clients and partners to achieve mutually beneficial outcomes.
- In-depth understanding of the automotive industry and familiarity with current trends, technologies, and competitive landscapes.
- Ability to thrive in a fast-paced, dynamic environment and manage change effectively.
- Familiarity with digital tools and platforms used in account management, including CRM systems and project management software.
- Proven ability to work collaboratively with cross-functional teams, fostering a cooperative and productive work environment.
- Awareness and respect for diverse cultural backgrounds, with the ability to tailor communication and engagement strategies accordingly.
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Why join us?
- Competitive Salary
- Generous paid vacation days
- Unlimited sick time
- 100% paid health & dental benefits starting day one
- Annual profit-sharing distribution
- Retirement match
- Paid parental leave
- Dedicated career advisor
- And so much more…
CI&T is an equal-opportunity employer. We celebrate and appreciate the diversity of our CI&Ters' identities and lived experiences. We are committed to building, promoting, and retaining a diverse, inclusive, and equitable company and culture focused on creating a better tomorrow.
At CI&T, we recognize that innovation and transformation only happen in diverse, inclusive, and safe work environments. Our teams are most impactful when people from all backgrounds and experiences collaborate to share, create, and hear ideas.
Before applying for our opportunities take a look atConflict of Interest Policyon website.
We strongly encourage candidates from diverse and underrepresented communities to apply for our vacancies.