OpportunityLet's create a better tomorrow and make positive change – socially, economically, and globally. At Maersk, we see global trade as a force for good, connecting communities, feeding, and bringing wealth to the world. We strive ambitiously to make trade more open, inclusive, and sustainable – for communities, customers, and employees worldwide. With Maersk, you'll be surprised at the difference we can make in the world together.As a member of our frontline team, you'll be supported by leading-edge technology and innovative solutions that will help you to meet the diverse needs of our clients. You will be part of an internal support team which treats Maersk and other operationally groups as their customers. Our team has a range of initiatives including supporting flawless new customer onboarding and new system implementations, driving process standardisation, proliferating best practices across the organisation, supporting in digital transformation, and more.If you are enthusiastic about technology, this role presents an exceptional opportunity for both recent graduates eager to launch their careers and experienced professionals seeking to enhance their skills. By joining our team, you will have the chance to collaborate with international clients across Latin America, working alongside industry leaders in the maritime sector. Our company, Maersk, is renowned for its cutting-edge technology and commitment to delivering top-tier services to our clients. This position offers a dynamic environment where you can grow, learn, and make a significant impact in the global logistics industry.Join us and be part of a dynamic environment where your skills and expertise will be valued and rewarded. Go big, join Maersk!We OfferWe offer you an exciting global career at the forefront of world trade. And thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world. The many other highlights include the most modern talent development initiatives and competitive benefits. We are proud of our people who define our company's industry leadership, global team culture and customer-centric focus every day.Having substantial operations in over 130 countries, we work across continents, across cultures and with individuals from all walks of life. This drives our ambition, to create equitable and inclusive workplaces where every individual can have a sense of belonging.And much more:Industry-leading talent development initiatives and competitive benefits: our parental leave policy is recognized as one of the best in the industry.Flexible Workplace Policy and working hours.Access to internal training opportunities.Excellent benefits to employees, including a competitive salary and pension scheme, health insurance + excellent bonus package.International experience working for the world's leader, in a dynamic, global industry.Work with colleagues and clients across the world.Key ResponsibilitiesEnsure our systems and infrastructure operate efficiently and securely.Support and lead the implementation of new clients and systems.Give support and perform system configurations, including Warehouse Management System (WMS) Level 1 and 2 configurations.Collaborate with cross-functional teams to achieve business objectives.Identify areas for continuous improvement to increase efficiency, security, and compliance.Proficiency in programming and ability to work within a technical support team.Work within a technical support team to resolve issues and provide support to users.Your ProfileStudents (final semester) or graduates with a bachelor's degree in IT, Systems Engineering, or similar.Around 2-4 years of experience.Familiarity with Microsoft Office suite.Ability to quickly acquire new skills and adapt to new systems or software.Effective written and verbal communication skills.Ability to convey complex information clearly and concisely.Ability to approach situations with empathy, tact, and discretion.Emotional intelligence and diplomacy in interactions with others.Customer-focused mindset with a commitment to providing excellent service.Individual with strong work ethic.Strong problem-solving skills and attention to detail.Adaptability and willingness to learn.Demonstrate initiative and proactivity.
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