Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.
We have amazing opportunities for X 2 Junior Retention Specialists. Do you think you have what it takes to be our newest Purple Stars?
The successful candidates will be responsible for managing SMS campaigns tailored to both active and dormant users, ensuring timely and relevant communication, and crafting compelling email campaigns. The ideal candidate will be responsible for creating and sending out push notifications to users, tailored to deliver targeted messages and updating content on client-facing websites using back-office tools.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring: Minimum 1 – 2 years' experience in customer service, sales, or in a similar role.Basic understanding of customer relationship management (CRM) tools. A Bonus To Have: A diploma or degree in a related field. What You'll Do For The Brand: Research, evaluate, segment, and generate list selections for targeted and mass mailings from the Gaming system.Identify and segment active users based on behaviour, preferences, and demographics.Assist in driving the direct marketing strategy across SMS, email, and other digital marketing platforms.Set up, test, execute, and report on marketing campaigns and promotions.Manage timelines and schedules for communications.Conduct competitor analysis of marketing campaigns and websites.Update content on client-facing websites using back-office tools.Create, configure, and test promotions and campaigns.Report on campaign performance.Draft Customer Journeys and implement them in our CRM system, reporting on performance.Focus on winning back dormant users by offering personalized incentives or promotions.Personalise messaging and incentives to encourage dormant users to return to Hollywoodbets.Design and implement targeted campaigns to re-engage dormant users.Develop targeted retention strategies with senior support for each segment to maximise engagement and loyalty.Create compelling content for emails, SMS messages and push notifications targeted at active users.Persuasive content for reactivation emails, SMS messages and push notifications.Ensure messaging aligns with the interests and preferences of the active user segments.Persuasive content for reactivation emails, SMS messages and push notifications.Execute and monitors retention campaigns across various channels (email, SMS and push notifications). What You'll Bring To The Team: Demonstrate a strong sense of accountability.Portray strong attention to detail, whilst maintaining efficiency.Excellent communication and interpersonal skills.Impressive business acumen and in-depth market awareness.Must be quality focused and results driven.Must be innovative, pro-active and a strategic thinker. So, are you ready to level up, learn, and perform at your best? Apply now!
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
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