Sinclair is looking for a Key Account Manager to join our team and play a pivotal role in fostering strong client relationships. In this position, you will deeply study the market and understand the needs of your customers, allowing you to proactively offer solutions that address their challenges. Your focus will be on becoming a trusted partner for the customer, serving as their main point of support within the company, rather than simply offering a service. This role offers an exciting opportunity to collaborate with various teams, influence customer success, and ensure clients view you as a strategic ally, driving both their growth and ours. Location : São Paulo, Brazil About Sinclair Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide. This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories. Our Vision Providing aesthetic excellence globally. Our Mission Driving the advancement of product quality and customer satisfaction, investing in innovation and people. Our Values Act with Integrity Be results driven Embrace your winning spirit Stay ahead of the game One team, one goal Responsibilities and Accountabilities of the role: Plan policies, objectives, and goals for commercial area segments Plan, supervise, and control commercial activities Plan, supervise, and control market studies and segmentations, media usage, and customer profile identification Manage customer registration, campaigns, promotions, sales, and deliveries Gather and compile data to support decision-making Participate in research initiatives Monitor the sector's performance and systematize processes Analyse and monitor sector indicators Propose improvements based on technical data and performance results Prepare reports, maps, graphs, and presentations Track and analyse sales indicators Participate in sales techniques training Essential: Bachelor's Degree in Commercial Management or related fields. Desirable: Advanced English Advanced Spanish Office package knowledge (Word, Power Point and Excel). Job Competencies : Completed degree or currently studying Experience in the pharmaceutical industry Proficiency in Microsoft Office (Word, PowerPoint, Excel) Strong organization and proactivity Availability for events and travel Role Competencies : Autonomy, negotiation, and decision-making skills Analytical, holistic, and strategic reasoning abilities Teamwork and strong interpersonal skills General Competencies : Creativity Leadership Ability to delegate responsibilities Conflict management Decision-making Future-oriented vision Proactivity Organizational skills Discretion
