Join Our Dynamic Team in São Paulo: Unleash the Future with TRATO About TRATO At TRATO, we're not just navigating the present; we're forging the future. As pioneers in the Contract Lifecycle Management (CLM) sphere, we harness the power of cutting-edge BLOCKCHAIN technology to transform legal agreements from burdensome necessities into strategic assets. Our all-encompassing platform redefines the art of contract management, making it a seamless, efficient, and incredibly empowering experience. With TRATO, you're not just managing contracts; you're setting the pace for the next legal revolution, utilizing tools like the Advanced Legal Signature in Mexico (FIEL) and other globally recognized signatures. Your Role in the Revolution Position: Legal Customer Success Analyst (Fluency in Spanish and Portuguese) Location: Remote but available in São Paulo, Brazil Commitment: Part-time or Full-time Available for On-Site Events As a Legal Customer Success Analyst at TRATO, you are the bridge between our revolutionary platform and our valued Portuguese-speaking clientele. Your mission? To provide unparalleled technical support and customer service, ensuring every client interaction is not just a query resolved but a step towards a lasting partnership. What Will You Do? Analyze and understand our client's unique needs, delivering customized solutions that go beyond satisfaction to delight. Utilize your exceptional problem-solving skills to address and resolve technical challenges, ensuring a smooth and efficient contract management experience for all users. Be the voice of TRATO, embodying our commitment to innovation and excellence in every interaction. Stay ahead of the curve, leveraging the latest in blockchain technology to provide insights and support to our clients, ensuring they're always a step ahead. Who Are We Looking For? Fluent in Portuguese and Spanish, you're a communication maestro, capable of engaging and assisting clients with clarity and enthusiasm. Having a law degree or being a lawyer can be advantageous. A background in Customer Support or Technical Support, with a proven track record of transforming challenges into solutions An analytical mind, adept at dissecting complex issues and reassembling them into actionable solutions. Someone with a keen interest in the legal and tech industries, ready to dive into the world of legal agreements and contract management. A holder of a bachelor's degree in a relevant field or someone with equivalent life experience who has instilled in you a passion for customer service and technology. Why TRATO? Be part of a team that's at the forefront of legal and technological innovation. Immerse yourself in a culture that values creativity, problem-solving, and a forward-thinking mindset. Contribute to a platform that's not just changing the game; it's creating a new one. Enjoy the vibrancy and dynamism of São Paulo, working in an environment that's as stimulating and diverse as the city itself. Dive Into the Future With Us If you're ready to step into a role where your work not only matters today but is shaping tomorrow, we want to hear from you. At TRATO, you're not just joining a company; you're joining a movement. A movement towards a future where contract management is no longer a chore but a strategic advantage. Apply now and be a part of the revolution. TRATO: Where Contracts Meet Innovation.
