About us:
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Load Coverage Specialist for one of our clients. The successful candidate will excel in load quoting, coverage, carrier qualification, and tracking within a collaborative environment. This role requires strong negotiation skills, attention to detail, and effective communication.
Key Responsibilities:
Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation.
Handle incoming calls from carriers interested in hauling freight for Arrive and provide them with necessary information.
Sell shipments over the phone to carriers who meet the company's strict requirements, ensuring that all loads are covered efficiently.
Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages.
Quote loads using the DAT Load Board to provide competitive rates.
Secure load coverage through strategic load postings and proactive cold outreach.
Negotiate rates effectively to meet budget and service goals.
Qualify carriers using Carrier411 and MyCarrierPackets to ensure compliance.
Set up approved carriers in the Transportation Management System (TMS).
Build and manage loads within the TMS, ensuring timely progress through operational stages.
Conduct regular tracking and tracing of shipments, including twice-daily check calls.
Proactively update brokers on any potential issues to mitigate service disruptions.
Working conditions:
Working schedule: Mon - Fri 8am - 5 pm EST/ 14:00–23:00 Serbian time
Competitive Salary in USD
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Requirements:
Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.
Strong organizational skills and ability to multitask.
Upper-intermediate + English Level.
Proven experience in logistics or a similar role.
Strong understanding of transportation regulations and logistics procedures.
Experience in logistics and familiarity with TMS platforms and load boards, such as Ascend TMS, DAT Load Board, Sylectus Load Board and others.
Excellent organizational and time management skills.
Proficient in Microsoft Office and logistics software.
Exceptional communication and interpersonal abilities.
Ability to multitask and prioritize tasks effectively.
Problem-solving skills and attention to detail.
Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.
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