Lodge Manager Kzn R16,500-R20,000

-Permanent
KwaZulu-Natal
Posted 18 mins ago

Lodge Manager required for a game lodge in KZN

OUTPUTS

Meet every guest and ensure they know who is looking after them

Ensuring all organizational requirements around delivering an company guest experience at Mountain Lodge is planned for and executed on a daily basis

Ensure our brand standards are always maintained in all areas that make up the guest experience

Represent the company brand in appearance and behaviour

Create an environment where the company culture is fostered

Innovate new ideas and ways to edge the brand and improve

Ensure that our culture of rewarding and recognizing of staff is followed through all levels of the lodge

Ensure that training & development of staff is coordinated and planned according to your budgets

Ensure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resources

Ensure the company Hospitality DNA is known by all

Relieve for the General Manager when on leave

Hosting

Taking the lead on groups, VIP repeat guests and host all agents and operators

**KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS)**

At least 5 years relevant experience in a 5 star operation

Managerial experience

Company Knowledge - specific to the company

Valid unendorsed SA driver's license essential.
**SKILLS REQUIRED **2

MS office knowledge is a requirement

Communication skills - with guests and fellow staff members

Lateral thinking ability

Initiative

Must be able to cope under pressure to meet guests needs

Leadership

Organizational abilities

Honest, have good integrity, proactive and driven person who has career ambitions

Good interpersonal skills

Passion for guest delight

**Job Features**:
**Job Category**:
Lodge Management