ESSENTIAL JOB RESPONSIBILITIES: Ensure all transactions meet internal, local and international compliance requirements. Provide back-office support to the Sales, Marketing and Service Teams performing logistics activities while providing relevant information as required. Daily control of delivery dashboard, interacting with carriers and customers. Working in conjunction with Importation/Exportation team by coordinating shipments from factory to 3PL. Coordination of incoming shipments including: warehouse notification and receipt into SAP Ensure stock count is accurate through regular cycle counts and stocktakes. Stock quality is maintained by appropriate segregation and disposition of damaged and expired stock. Analyze all aspects of logistics to determine the most cost-effective or efficient means of transporting products or supplies. Ensure that all logistics processes are documented and that the processes meet corporate compliance guidelines. Prepare & maintain SOP's as required. Liaising with the 3rd party warehouses in Brazil by ensuring: Operations meet the defined service level requirements including local shipping arrangements Work with suppliers or customers to improve supply chain efficiency or sustainability. Take ownership for the coordination and planning of warehousing activities including: inbound, outbound and reverse logistics with a focus on inventory management. Ensure that our 3rd party logistics partners follow best practices and processes and will be responsible for measuring their KPIs. Ensure that KPI's, Metrics and reporting is conducted weekly, monthly or as required. Recommend process, procedure and system improvements where necessary. Process SAP transactions ensuring adherence remain in line with corporate requirements. Liaise with all relevant parties on any local issues, new product introductions and product changes. Prepare and analyze reports as required to meet company objectives and compliance reporting requirements. Liaison and follow-up when appropriate with transport companies, ensuring Cepheid service levels meets customer expectations of prompt delivery times. Provision of proof of deliveries (POD) as required to aid in resolving outstanding accounts. Ensure adherence with Quality procedures and Internal policies. Assist in the management of stock take and cycle count activities with the 3PL warehouse and ensure the inventory is reconciled timely. Performing other administrative tasks as requested. MINIMUM REQUIREMENTS: Education and Experience: Bachelor's degree with 2+ years of related work experience OR Master's degree in field with 0-2 years of related work experience. Experience in warehousing processes and desired in importation SAP experience essential Certificate in Logistics Management, Supply Chain or Administration. One-year experience working in a similar environment. Knowledge of medical/pathology/scientific terms an advantage Understanding of logistics, supply chain Knowledge and skills: Excellent customer and interpersonal skills, well organized, able to multi-task, able to work with multiple groups internally and externally, strong work ethic. Proven experience and a successful record in a logistics environment Must be able to maintain multiple projects at one time. Strong customer service focus, customer satisfaction oriented with strong problem-solving skills. Strong general computer literacy with Intermediate skills in Microsoft Office products SAP experience essential Excellent written, communication & interpersonal skills. Ability to prioritize and work under pressure. High attention to detail Ability to work autonomously and within a team Language: English and Spanish/Portuguese
