Medical Virtual Assistant

Job Description:

The Medical Virtual Assistant is responsible for the delivery of services or projects contracted by the Client.
Services or projects include the following:

Scheduling - Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.

Records Management - Tracking and recording all information for each patient is necessary to create an accurate medical history for future diagnoses.

General patient inquiries - Clearing emails and handling administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.

Insurance Processing - Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.

Requirements:

Must be a Superstar VA Medical Assistant working remotely.

Proficient in MS Office; Google Suite, RingCentral, or any VOIP system.

Medical background preferred.

BPO or similar experience preferred.

Very strong verbal and written communication skills.

Analytical, organized, and systematic.

Process-oriented and able to follow strict deadlines.

Able to work with minimal supervision.

Must be a good team player.

Only shortlisted candidates will be contacted.

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