This position is a Remote position to work from on in LATAM working with US clients. You will be working as a consultant directly with clients US Clients. THIS IS MID-LEVEL POSITION. We are looking for people with around 2 to 3 years of relevant experiencie. We offer: 100% Remote Position $10 to $12 USD per hour Title: Mid-Level Security Operations Center Analyst Responsibilities: Time to value - Provide guidance and assistance to the team to enable effective customer deployment and customization of their XDR / XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption Product Experts - Ensure the team acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other technical requests. Collaboration - working together with product and engineering teams ensuring our customers and partners get the most out of our products. Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale. Requirements: Experience with development and maintenance of scripts in Python. JavaScript or PowerShell is a plus Experience in security design and architecture, content development and workload automation. Experienced with technologies such as EDR, SIEM, SOAR, NGFW and their ecosystems Familiarity with cloud technologies, providers (such as GCP, AWS, Azure) and use-cases. Familiarity with attack surface management is a plus Experience as a Security Incident Responder or SOC analyst/manager Experience in customer-facing roles is a must Ability to work under pressure, and prioritize tasks accordingly Fluent English is a requirement. Any other language is a plus