Mountain Outfitters - Ski Repair Technician (Winter)Description:Our repair technicians have a vast knowledge of ski and board construction. They can properly tune and repair skis as well as snowboards, certified in all major bindings and familiar with recent models. Accuracy in adjusting and installing bindings is crucial, along with the ability to work well in a team environment.Quality of work, service focus, and guest satisfaction are top priorities for this position.Essential Functions:Tuning guests' ski and snowboard equipment.Installing and adjusting bindings correctly.Maintaining the rental fleet.Repairing damaged ski and snowboard equipment.Assisting in the rental shop when needed.Adhering to safety procedures as outlined by the risk management team.Assisting ski techs in tuning rental skis and snowboards when needed.Helping guests return rental products efficiently.Exceeding guests' expectations continuously.Providing immediate responses to product and service issues.Operating a computer POS system and related procedures.Performing daily operational routines and related procedures (cleanliness checklist, etc.).Following security procedures for cash handling, theft, liability, and premises.Completing a rental training checklist.Demonstrating knowledge of all Panorama products and services.Learning and demonstrating knowledge of all rental products and their suitable users.Experience/Requirements:High School Diploma.2 years of previous ski/board repair shop experience.Genuine enjoyment of interacting with people.Ability to lift boxes up to 50 lbs.Long periods of standing for repair work.Standing for extended periods in the store.Lifting and moving rental/repair products, up to 50 lbs.
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