Date: Nov 16, 2024- Location: Belo Horizonte, BR- Req ID: 31797- Onsite or Remote: Hybrid PositionKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
We're more than a company, and we're a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.
**Job Purpose**:
The purpose of this internship is to provide essential support to the sales and marketing departments, ensuring smooth administrative routines and enabling the teams to focus on strategic activities. The intern will gain valuable experience in commercial operations, customer interactions, and marketing initiatives, contributing to the overall success of the company while developing their professional skills.
**Responsibilities**:
- Provide essential support to the sales department, ensuring smooth administrative routines and enabling the team to focus on strategic activities.
- Oversee and review shipping documents while maintaining accurate and updated control spreadsheets for billing and records.
- Manage sales order tickets and ensure seamless uploads of ETCs and contracts to SharePoint.
- Handle supply questionnaires on customer portals and generate purchase orders for freight and services.
- Ensure up-to-date access to the Customer Web Commercial Portal and upload critical documents, including proposals and quotes.
- Regularly update and maintain control spreadsheets (RMA, PO) and track orders through systems like Nimbi.
- Prepare detailed monthly SLA reports and track opportunities in Salesforce.
- Serve as a liaison to customers, providing timely updates on deadlines and readiness statuses.
**Requirements**:
- Enrollment in a university program in Administration, International Trade, or a related field.
- Proficiency in English (intermediate to advanced), with the ability to engage confidently in written and spoken business interactions.
- Exceptional organizational skills and a strong attention to detail.
- Familiarity with tools like SharePoint and Salesforce is a plus.
- Competence in working with spreadsheets and order management systems.
**What We Offer**:
- A hybrid working model, based in Belo Horizonte, providing flexibility and exposure to a professional corporate environment.
- The chance to be part of a renowned global group, gaining invaluable experience and insights into commercial and marketing operations.
- Learning and development opportunities tailored to foster your growth.
- Potential for full-time employment upon successful completion of the internship.
**Workload**:
30 hours per week.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.