IT Engineer - QA Analyst #2382 Position Summary: Our partner, a fast-growing PaaS company specializing in remote monitoring and network management solutions, is seeking an IT Engineer - QA Analyst with a focus on Systems Administration and Networking. This role is essential in ensuring the reliability and accuracy of network device monitoring solutions. The IT Engineer will collaborate with development, product, and network engineering teams to maintain and enhance system quality, particularly in testing network protocols, analyzing network traffic, and ensuring consistent data processing from devices like routers and switches. Experience and Education: Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related technical field. 4+ years of experience in Systems Administration, QA Engineering, or related positions. Strong understanding of network protocols, network device management, and remote monitoring systems. Experience with computer networks and network equipment setup and management. Expertise in systems testing, network monitoring, and network protocol validation. Experience with Syslog, SNMP, Telnet, and SSH for remote network management. Ability to analyze log files, network traffic, and device configurations to ensure system integrity. Experience in documenting test results, network configurations, and troubleshooting procedures. Skills and Strengths: Systems testing Network monitoring testing Network protocols (e.g., TCP/IP, SNMP, TCP, UDP, ICMP, DNS) Network hardware testing (e.g., firewalls, switches, routers, virtual routers) Network monitoring systems (NMS) Network configuration Network troubleshooting Scripting languages (e.g., PowerShell, Shell, Bash) Operating Systems (e.g., Windows, Linux, MacOS) OnCore Virtualization tools (e.g., VMWare, VirtualBox) GIT Jira Test documentation Configuration files Primary Job Responsibilities: Test Network Devices & Protocols: Design, develop, and execute manual and automated test cases for network hardware (firewalls, routers, switches) and network protocols (e.g., TCP/IP, SNMP, UDP, ICMP, DNS). Validate data consistency across Telnet, SSH terminals, and the product's UI. Perform testing of network protocols using scripting languages such as PowerShell, Shell, or Bash, identifying possible defects, and assuring corrective measures. Network Equipment Setup & Management: Configure and manage various network equipment, ensuring proper setup, performance, and troubleshooting of network devices. Validate configurations to ensure seamless communication between devices. Validate network configurations, including firewalls, switches, routers, and virtual routers, to ensure proper implementation. Implement security protocols, firewall configurations, and regular system updates to ensure network security. Diagnose and resolve hardware, software, and network issues promptly. Provide technical support to end-users, resolving issues related to network and system access. Documentation & Reporting: Maintain thorough documentation on test cases, network configurations, and system performance. Relay detailed feedback on system issues to development teams, ensuring quick resolution and continual product improvement. Manage backup operations and disaster recovery plans to protect data and ensure business continuity. Collaborate effectively with cross-functional teams, including developers, product managers, and business analysts, to ensure alignment on testing objectives and priorities. Stay up-to-date with industry trends and best practices.
