DUTIES AND RESPONSIBILITIES:Responsible for identifying and developing new business opportunities, including franchise expansion, partnerships, and new market entriesThis role involves strategic planning, relationship building, market analysis, and execution of initiatives to drive growth and profitabilityThe New Business Manager plays a key role in expanding the brand's footprint and ensuring long-term success in a highly competitive marketBUSINESS DEVELOPMENT & GROWTH STRATEGY:Develop and implement strategies to identify and capture new business opportunities, including opening new locations, expanding into new markets, and securing franchise agreementsConduct market research to identify potential areas for expansion and evaluate competitive positioningAnalyze industry trends and customer preferences to support strategic decision-makingFRANCHISE DEVELOPMENT:Collaborate with the franchise development team to recruit and onboard new franchiseesDevelop and maintain relationships with franchise partners, ensuring alignment with brand standards and growth objectivesAssist franchisees with site selection, feasibility studies, and negotiation of contracts and leasesMARKET ENTRY AND EXPANSION:Evaluate potential markets for new store openings, considering demographic data, consumer behavior, and local competitionManage the process of opening new restaurants, including planning, permitting, and coordination with cross-functional teamsEnsure new locations meet operational and financial targetsSTRATEGIC PARTNERSHIPS:Identify and pursue strategic partnerships with third-party organizations that can help drive business growthNegotiate contracts and agreements with external partners to maximize value for the businessExplore opportunities for co-branding, joint ventures, or other collaborative initiativesFINANCIAL AND PERFORMANCE MANAGEMENT:Prepare financial projections and business cases for new business ventures, including revenue forecasts, cost analysis, and return on investment (ROI) evaluationsMonitor the performance of new stores and business ventures, ensuring that they meet or exceed financial targetsReport regularly to senior management on the progress of new business initiativesCROSS-FUNCTIONAL COLLABORATION:Work closely with marketing, operations, finance, and supply chain teams to ensure the successful launch and operation of new business venturesCollaborate with marketing teams to create promotional strategies that drive customer traffic and brand awareness in new marketsCoordinate with operations teams to ensure operational excellence at new locationsCUSTOMER ACQUISITION & RETENTION:Develop and execute strategies to attract new customers to new business ventures, leveraging digital marketing, loyalty programs, and in-store promotionsMonitor customer feedback and adjust business strategies to improve customer satisfaction and retentionCOMPLIANCE & RISK MANAGEMENT:Ensure that all new business ventures comply with local regulations, health and safety standards, and brand guidelinesProactively identify and mitigate risks related to new business operations and market entryREQUIREMENTS:5+ years of experience in business development, franchise management, or operations within the QSR, retail, or hospitality industryProven track record of identifying and securing new business opportunitiesStrong strategic thinking and business acumenExcellent negotiation, communication, and relationship management skillsAbility to analyze financial data and market trends to make informed decisionsStrong project management skills and the ability to handle multiple initiatives simultaneouslyProficient in Microsoft Office Suite and business planning toolsMust have experience in new business development and site scoutingMust be able to travel as this role requires travel mainly on the road
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