At nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what's provisioned.
nOps's ML-powered cloud optimization platform processes over 1.5 billion dollars of cloud spend — and we're just getting started.
Our platform helps Engineering and DevOps teams automatically manage cloud usage, commitments, and spending.
This results in teams using less cloud resources and paying less for the compute resources they do use.
As a nOps team member, you'll help solve the toughest problems in cloud optimization with solutions that bring delight to Engineering teams.
If building and scaling products while working with great people resonates with you, keep reading.
About the Role
We're seeking an experienced Senior Product Designer who combines deep user research expertise with strong design execution skills.
In this role, you'll drive user-centred design solutions through systematic research, analysis, and iterative design processes.
Core Responsibilities
Lead end-to-end design processes from research and discovery through to final implementation
Plan and conduct comprehensive user research including interviews, usability testing, and other qualitative research methods
Transform complex user data and feedback into actionable insights and compelling design solutions
Create and maintain research documentation, including synthesis of findings, personas, journey maps, and research repositories
Develop and present clear research findings and design recommendations to stakeholders at all levels
Collaborate with product managers, engineers, and other stakeholders to define problems and opportunities based on user research
Required Qualifications
5+ years of experience in product design with a strong focus on user research
Proven track record of conducting user interviews and usability testing sessions
Proven high level of experience with Cloud Optimization, FinOps, and Kubernetes optimization industry
Experience in analyzing both qualitative and quantitative data to inform design decisions
Strong portfolio demonstrating how research insights led to successful design solutions
Excellent presentation and communication skills, with the ability to articulate design decisions to diverse audiences
Experience with research tools and methodologies (e.g., interview protocols, usability testing, survey design)
Proficiency in design and prototyping tools (e.g., Figma, Sketch)
Key Competencies
Research & Analysis
Expert at planning and conducting user interviews
Experience with quantitative analytics tools (e.g., Google Analytics, Mixpanel, Pendo, Hotjar or equal alternatives)
Strong ability to synthesize research data into actionable insights
Experience with various research methodologies and when to apply them
Design & Implementation
Ability to translate research insights into effective design solutions
Strong understanding of design systems and component libraries
Experience with iterative design processes and rapid prototyping
Knowledge of accessibility standards and inclusive design practices
Communication & Leadership
Excellence in stakeholder management and presentation
Strong facilitation skills for workshops and research sessions
Ability to influence product strategy through research insights
Experience mentoring junior team members
What Success Looks Like
Consistently deliver high-quality research insights that drive product decisions
Successfully lead and complete complex research projects independently
Demonstrate measurable improvements and impact in product metrics through design solutions
Build strong relationships with stakeholders and team members
Contribute to the evolution of our design and research practices
We're looking for someone who is passionate about understanding users and creating impactful solutions.
The ideal candidate will be both a skilled researcher and a talented designer, able to bridge the gap between user needs and product solutions.