Onsite Voice Support Associate For Healthcare Account | Ttec Santa Rosa

Onsite Voice Support Associate for Healthcare Account | TTEC Santa RosaAPPLY NOWMinimum RequirementsAt least 1 year(s) of working experience in the related field is required for this position.Candidate must possess at least a TESDA / Technical / Vocational Certificate on any course.Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.Required skill(s): Customer service oriented.Required language(s): English.ResponsibilitiesBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Santa Rosa, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingConsult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat.Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services.Open and maintain customer accounts and information.Resolve technical issues with patience and understanding.Positively participate in company events, team activities, and continuous learning.What You Bring to the Role6 months or more of customer services experience.High school diploma or equivalent.Recognize, apply and explain your product or service knowledge.Candidates should be willing to work within Santa Rosa, Laguna.What You Can ExpectSupportive of your career and professional development.An inclusive culture and community minded organization where giving back is encouraged.A global team of curious lifelong learners guided by our company values.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
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