Axurians are innovators at heart, driven by a mission to make the internet safer for everyone.
Our core values of putting the customer first, taking true ownership, and pursuing smart results define our unique culture.
We offer a dynamic and flexible environment where creativity, maturity, and initiative are celebrated.
As part of our global, world-class team, you'll collaborate across borders to deliver cutting-edge external cybersecurity solutions.
Join us at Axur, where your ideas and expertise will shape the future of digital experiences.
Like all our other openings, this opportunity is open to professionals with disabilities (PwD).
Are you a detail-oriented person?
Do you like to work in dynamic environments?
We are looking for an Operations Analyst to join our team, proposing improvements and performing tasks to meet customer requirements.
We need an organized, communicative, and proactive individual, focused on addressing customer needs to ensure success.
You'll be analyzing and working on customer health KPIs, driving growth for both the customer and the entire Axur team.
And you can work remotely from anywhere in the world!
A typical workday might include: Interpreting customer threat validation criteria; Understanding and addressing customer requirements to deliver results and ensure customer success; Performing requested work within agreed-upon deadlines; Proposing improvements in tools, processes, and deliveries.
Requirements Indispensable Requirements: Fluency in Portuguese; Advanced proficiency in either Spanish or English; Familiarity with Google Workspace (GSuite); Knowledge or experience with social media platforms.
Additional Qualifications: Knowledge of search techniques in browsers and social networks; Expertise in SQL.
Benefits Home office assistance: an allowance of R$ 2,000.00 in the first month to buy all the items for your home office.
Axur will send only the laptop (which must be returned to the company in case of departure); Flexible benefit of R$ 924,00 per month; Health insurance and dental plan (Bradesco Top Nacional); Annual Employee Bonus Plan; Possibility of Employee Stock Options Plan (equity participation in the company); Anywhere Office work model; Super flexible hours; TotalPass; Language classes and a platform for study with more than 25 idioms.
Culture focused on the individual development of Axurians (360º evaluation and Individual Development Plan (IDP); Agreements and partnerships for individual development (Coursera, Udemy, OpenEnglish, Fisk, MBA USP ESALQ, and others); Internal Rewards Programs (Best Recruiters, and others) Parental Leave Program (Pregnant and Companion; Adopter and Adaptation period).