Operations Assistant (Latam/Ph)

Job Title: Operations Assistant (LatAm/PH)
Type: Full-Time, Remote
Working Hours: Mondays - Fridays 8:00 am - 5:00 pm CST
Compensation: $1200-$1500/month (Salary based on assessment)
About the Company: We are the fastest-growing pest control company serving apartment communities, property management companies, and government housing providers in Austin, Texas. The company is locally owned and has been serving the Austin community since 2012. It specializes in safe, effective, and environmentally friendly thermal remediation of bed bugs.
Job Description: We're seeking a detail-oriented, customer-focused Operations Assistant to join our dynamic team. This role is perfect for someone who thrives on organization, enjoys making customers happy, and feels accomplished when conquering a robust to-do list. If you're coachable, eager to learn, and persistent in achieving results – we want to hear from you.
Responsibilities: Assist the Operations Manager with all aspects of daily operations and scheduling
Monitor compliance with policies and procedures in documents, sheets, and forms.
Answer customer support calls, texts, and emails with professionalism and efficiency.
Exhibit a friendly and helpful attitude at all times, enhancing our service reputation.
Generate reports as needed and perform other tasks as assigned to support the team.
Requirements: 5+ years of experience in operations/support/admin roles, preferably with a US company
Exceptional organizational skills with meticulous attention to detail
A resourceful problem solver who likes a fast-paced environment
Advanced English – verbal and written
Proficiency in Google Suite (Sheets, Docs, Forms, etc.)
Work from-home setup — computer, reliable internet, and workspace for video meetings
Available Monday through Friday 8 AM to 5 PM CST 
Able to speak in Spanish is a plus!