Completed Bachelor's Degree
Operations Background
Experience leading, teaching and developing people to deliver key organizational goals
Excellent communication skills, ability to simplify complex topics for broad audiences
Cross-functional project management experience
Experience using and communicating performance metrics
Advanced Excel and anaytical skills
Fluent Portuguese and Intermediate English
The goal of Amazon Logistics is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. We are looking for creative leaders with a passion for high complex challenges, a knack for problem solving, and the ability to thrive in a fast-paced environment. Amazon Logistics is looking for a Learning Coordinator. This position will support operations by preparing new hires to be productive and drive standards adoption. As Learning Coordinator, you will be responsible for leading onboarding and proficiency programs, driving process standardization and process improvement. You will also perform quality audits and follow up metrics measurement that will drive customer experience and performance improvement within the delivery network.
Candidate must be flexible to work weekends and/or overnight, as needed
Candidate must have availability to travel up to 15 % of the time
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team. This position will be based our AMZL Corporate Office in São Paulo, SP, Brazil. Key job responsibilities
Lead Learning Trainers and Learning Ambassadors.
Create and manage operational onboarding programs.
Track new hires operational productivity and guarantee learning curve improvement
Manage peak onboarding plan with main stakeholders
Mentor Amazon staff in lean principles and drive adoption of standard work processes into the daily work and habits of the operations.
Support network level excellence in six sigma and lean practices through designing and implementing processes, metrics, and the proper usage of systems.
Lever from Best at Amazon (BAA) practices to support process improvements, best practice sharing, and standardization of the work routine.
Bachelors' Degree in Engineering, Operations or related field as well as a MBA is a plus
Experience with Learning Management Systems and content development.
Ability to influence others without having positional authority
Certifications in Six Sigma and Lean are a plus
Ability to handle changing priorities and use good judgment in stressful situations
Ability to Deep Dive and develop innovative ideas for process challenges
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