Opportunity International is committed to fostering relationships with local leaders while helping communities address their most pressing needs through holistic Community Economic Development (CED).
The objective is lasting economic, social, and spiritual change to give a "hand up" to the rural poor.
JOB DESCRIPTION:
Reporting to Country Director in Nicaragua, the Operations Manager is responsible for managing and overseeing the day-to-day operations of the agriculture program from supply chain planning, relations with producers, processing plant production processes, quality processes and certifications, to import-export logistics.
This position is responsible for facilitating existing operations with a focus on efficiency, quality control and impact measurement.
The Operations Manager will be responsible to remove obstacles, help prioritize the use of organizational resources, and focus on measurable goals and targets.
This position will be full time working on site at our facility located in Granada, Nicaragua.
JOB DUTIES:
Finance, Operations and Infrastructure for Ag Program
Create and promote a positive, diverse work environment that supports consistency through the organization's strategy, operational methods and data collection needs
Upgrade and implement an appropriate system of policies, internal controls and procedures
Oversee the financial status of the Ag Program Operations, including developing and managing long- and short-range financial plans, coordinating the planning and execution of the annual budget process, monitoring current and multi-year budgets and ensuring sound financial controls are in place
Advise the Country Director and other key members of senior management regarding budget and cash flow and policy issues
Identify opportunities for OI Nicaragua to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges
Contribute to the development of OI Nicaragua strategic goals and objectives as part of the managerial team
Maintain continuous lines of communication, keeping the CEO and Country Director informed of all critical issues.
Ensure accurate volume of products (# of containers), and timely communicate any deviation
Team Development/Leadership for Ag Program
Oversee the staffing of the Ag Program and partnering with the managerial team for exceptional hiring, training and retention of employees
Clarify roles and responsibilities, establish clear goals, KPIs, and accountability systems and structures
Establish and implement templates and consistent processes for monitoring staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals and administer salary adjustments
Mentor and develop staff using a supportive and collaborative approach: assign accountabilities, set objectives, establish priorities, and monitor and evaluate results
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
Align operational needs with talent management and workforce planning
REQUIREMENTS:
Advanced business degree (MBA preferred)
Minimum 5 years of management experience in the Industry sector.
(Food or Agroindustry is a plus)
100% bilingual English and Spanish
Must have at least 1 year experience working with yuca
Must be detail oriented, analytical, and possess excellent communication skills
Ideally, have direct experience as an Operation Manager in the industry sector with exposure to legal, accounting, human resources, finance, management of others, budgeting, planning, and negotiation.
Strong financial and operational management experience
Proven track record of success facilitating organizational change and development within a growing organization
Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills
Strong mentoring and coaching experience to a team with diverse levels of expertise
Superior management skills; ability to influence and engage direct and indirect reports
Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical initiatives
Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, Country Director, OI Nicaragua Board of Directors, and staff.