Hello, Operations Managers! (PART-TIME)My name is Michaela and I am the CEO at TeraTech - TeraTech creates custom software for medium-sized (i.e. 50-500 employees) US companies, using the Adobe ColdFusion programming language, to solve their CF problems on time, with great quality code and within budget.We are ColdFusion experts with over 23 years in CF and 33 years in software development and we focus on recurring maintenance and modernization projects. Michaela, the CEO, has written a best-selling book on ColdFusion and hosts a podcast on it too. Also, we ran the largest CF conference for 11 years. We spearhead the CF Alive movement to modernize old apps and inspire programmers to use CF.We are looking for an Operations Manager (aka "the CEO's righthand man/woman") who is great with the day-to-day operations, people, and details on software projects. You'll make the CEO's work and life easier, so she can focus on growing the business. This role will be interacting with Michaela (CEO) daily via Basecamp and the tasks will be assigned via 'Basecamp' and weekly calls.The successful candidate will have an abundant mindset, be joyful and open to and accepting of business intuition, woo-woo ideas, and philosophies in addition to 'acing' the practical side of tasks.This role is a part-time role.RequirementsExcellent verbal and written English communication skillsMinimum 2+ years of experience as an Operations Manager or similar roleMinimum 2+ years of experience in a SaaS companyPrevious experience in small companies (10-50 staff) preferred, thriving in roles with increased autonomy and responsibilityProficient in the Software Development Lifecycle, ideally with medium-sized US companiesFamiliarity with US company operationsDemonstrated ability to create and optimize efficient systems and processes, including SOPs, on both personal and company-wide levelsProven track record of designing, integrating, and executing actionable strategies aligned with company goalsStrong project management skills with a history of successfully managing long-term projectsExperience utilizing task management and project management toolsPrevious involvement in HR, recruiting, and onboarding processesNice to have:Using Basecamp for project managementFamiliarity with ColdFusion Your responsibilities will include (but are not limited to):Oversee day-to-day operations (Developers, Project Management, Recruitment, and Clients) while fostering a cohesive company cultureImplement SOPs, charts, file systems, and automation tools to enhance organizational efficiencyDevelop and maintain SOPs, KPIs, scorecards, and policies to cultivate a positive company cultureCollaborate closely with the CEO to devise and execute actionable business strategies aligned with company objectivesMonitor and nurture the personal and skills growth of developers through OKR/KPI tracking and monthly 1-on-1 meetings, providing corrective measures as necessaryEnsures effective recruiting, onboarding, professional development, performance management, and retentionManage both client and internal projects, ensuring timely completion with high quality and within budgetConduct regular client calls to manage communication, and expectations, and resolve challenges as they ariseReview invoices for accuracy and presentation quality, liaising with the bookkeeper as neededBenefitsFlexible working hoursLearning modern software development methods with the teamIntuition and abundance mindset growthLeadershipThis Position Is Perfect For You If...You're an Organized Leader.Built on integrity and honesty, you're someone the whole team looks up to as a great manager. You are organized enough to make sure that you're on top of your own goals and responsibilities. You bring your whole personality to work and are willing to engage on a personal level. You put your whole heart into your work and uplift those around you.You're an Excellent CommunicatorYou have excellent interpersonal, written, and verbal skills that allow you to explain complex topics in simple ways. You can get your point across and get all stakeholders aligned on a common goal.You're an Analytical and Detailed-Oriented Problem Solver.You have strong analytical skills and a detailed approach to problem-solving. You have sharp attention to detail and can spot inefficiencies in strategies and find creative solutions based on your analysis and observations.What we do:Please check us out to get an understanding of our company:teratech.comOur hiring process is made up of five parts, so please be aware that you will need to dedicate time for a questionnaire, a video, two 1-on-1 interviews, and a small test project.Thank you for taking the time to consider this position. I look forward to hearing from you soon!Michaela
