Now we are hiring a new Operations Specialist for Shipping team with customs analyst skills Who we are looking for a candidate with: English: starting from B2 level with the ability for communication and understanding instructions Excel skills (intermediate level), if you have worked with Google Sheets - even better As a plus would be experience in customs analytics: product analysis according to the customs system HS codes Previous experience in Supply Chain is a must Great troubleshooting skills and experience Experience with e-commerce platforms Previous experience or knowledge of lean methodology is a plus Love of numbers and mathematics Great computer skills, curiosity to learn new apps Quick learner, being able to multitask and work with various tasks throughout the day Loves accuracy and has a high level of attention to details Strong self-management and organizational skills, being able to define priorities Advanced problem-solving skills, ability to quickly research, analyze and find a solution to any issue Proactive and driven, with high follow-through, respect for deadlines Effective communication skills for collaboration with other departments Strong background and skills in documenting information Result oriented and motivated by seeing the result Readiness for routine work (to create shipment customs documentation, checking all the details) Understanding of transport rules of different categories is a plus Requirements As a part of a company, your responsibilities will be: Working with Amazon platform (and other E-markets): creating shipments, tracking, troubleshooting Contacting marketplace support to find a way to implement the necessary corrections on listings or attributes, if related to the shipping process Check the forums and social media group to look for the possible solutions for issues Working with Data Catalog and Inventory management system: updating, checking Daily and close coordination with the team members and other departments (research, finance, logistics etc) Working with the logistics & warehouse team : providing information about inbound orders, checking composed shipments, solving problems, finding discrepancies and mistakes, providing with the final shipping documents Creating shipments with delivery companies and export documentation. Daily reporting of Operations KPIs, monitoring monthly results with the monthly KPIs Strategising and implementing new and efficient methodology that improves the overall operation Being a key team member in the department and the company to help in growth and expansion projects. Working with the programming team to suggest areas that can be improved based on manual practise of work in the department or process. Identifying bottlenecks and forecasting potential issues well ahead of time Working on your own quarterly projects related to your work, growth and company goals Benefits We offer you: Flexible working hours Competitive monthly salary of 1000-1200 USD Full-time permanent contract Paid vacation (22 working days + 14 banking holidays) Work in a young and friendly team Remote work with the possibility to work from anywhere you want The job is full time, 40 hours a week. Initially, work hours should be similar to the Head of Operations, for easier communication and training. A 3 months trial period is envisaged for this position.
