We believe most, if not all, human-to-machine interactions can be automated for the greater good of our customers and their employees. Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders: customers, partners, and employees. We also believe that we play a critical role in making these interactions simple, natural, and efficient by harnessing the power of automation.We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Processing (NLP) to deliver the next generation virtual assistant creation platform, experience delivery platforms, and vertical and horizontal industry-specific solutions.At Kore.ai, you will enjoy success, develop your professional skills and allow your career to thrive within a fast-growing business that is expanding its global team.In this role you will be responsible for developing and managing our partners' ecosystem of advisory, system integrators, technology partners, and the network of resellers and ISVs. We aspire to grow revenue and build a long-term profitable business with our most valuable partners at the strategic level.This role requires close engagement with sales, product, and technical enablement teams. The candidate will need deep experience influencing strategic relationships within a partnership to achieve sales results at an LATAM level. The ideal candidate deeply understands our technology and can assess new opportunities and establish innovative and breakthrough approaches to translate that opportunity into revenue.LOCATION: BRAZILRESPONSIBILITIES Key responsibilities in this role are acquiring, onboarding, and enabling new partners (resellers, referrals, advisory, system integrators, and technology partners) and managing relationships with existing partners. • Identify new targeted reseller and referral partners in the region (acquisition plan) • Develop and execute an impactful go-to-market plan to acquire and activate new partners in our ecosystem • Engage and follow up with new and existing partners to sign-up to the partnership program, support onboarding and execute the sales through the channel partners ecosystem • Drive a consistent growth in sales capacity through the partners' ecosystem • Coordinate effective communication channel with Partners: including training sessions, webinars, partner program updates, demo videos, product updates together with the marketing and business development team • Execute Monthly and Quarterly Business Reviews with key partners • Report on partners' acquisition and business status • Responsible for managing the overall day-to-day relationship in region with the partner • Responsible for business development across managed partners• Responsible for opportunity mining with partners and driving generation qualified pipeline fromset of managed partners.• Responsible for owning the annual business plan for partnersOTHER SKILLS WE'D APPRECIATE• Strong executive presence, including communication and presentation skills with a high degreeof comfort to large and small audiences• Strong teamwork skills are also required to work in a highly matrixed environment successfully• Inclusive and collaborative - driving teamwork and cross-team alignmentEXPERIENCE REQUIRED• Minimum 5+ years of partner management, sales, business development, or partners programdevelopment in the enterprise software and contact center technologies (CCAAS, IVR, ITR,Chatbots, Conversational ai, etc) required• Experience in sales through the partners' ecosystem required• Experience with enterprise software (SaaS) or cloud solutions required• Experience in the development or execution through the partners' program required• Business development, alliance management in the technology/software industry required• Candidate must currently reside in the Brazil region• Candidates must be bilingual in both Spanish and EnglishEDUCATION QUALIFICATIONBachelor's Degree in Management, Marketing, Business Operations, Engineering, or related field preferred
