Who we are Remedy Product Studio is a rapidly scaling technology company that collaborates with and invests in prominent startups and brands to build and scale their digital products. We employ data-driven agile approaches and high-performing teams as foundational elements of our technology-first culture. At Remedy, we view our clients as partners, nurturing long-lasting relationships that grow in tandem with our partners.
Who we're looking for We are looking for a highly motivated individual with a minimum of 5 years of working experience in partners success management and a flair for driving business growth. The successful candidate will manage partner relationships while also actively contributing to our marketing and sales efforts. This role requires a proactive approach to driving revenue growth and expanding market presence through strategic collaboration and targeted marketing initiatives.
\n What you will doAct as the primary point of contact for the partners you manage, ensuring their needs are met and their experience with Remedy is exceptionalNurture and expand partner relationships to foster long-term partnerships and mutual growthDrive the growth of business relationships, expanding Remedy's reach by identifying new opportunities and enhancing existing partnershipsMeasure and enhance customer satisfaction through a strong Net Promoter Score (NPS), quantifying the exceptional level of service we provideIdentify and qualify potential partners within our network using the BANT (Budget, Authority, Need, Timeline) criteria to prioritize leads effectivelyCollaborate with internal teams to align marketing and sales activities with overall business objectivesUtilize Salesforce and Gmail automations to streamline tasks and improve communication efficiency, ensuring that all partner interactions are logged and actionable items are tracked What your qualifications should be5+ years of experience in a customer success, partner management, or consulting role within the tech industry with sales and marketing experience as a huge plusC1 English level, with exceptional interpersonal and communication skills, capable of engage with partners at all levels (C-level executives, technical leaders, etc.)Proficiency in managing partner expectations, delivering feedback, and handling escalations effectively.Ability to think critically and influence business outcomes through consulting and technical solutions.Proven track record of managing partner relationships and growing revenue growth preferably within the tech industryStrong understanding of the consulting firm's core technology offerings and solutions (e.g., software development, product development)Strategic thinker with the ability to craft and execute impactful account plans.Excellent organizational skills and attention to detail, crucial for managing multiple partner engagements simultaneously.Proficiency in using Salesforce and Gmail, with a strong ability to implement and leverage automations for business efficiencySelf-starter who is motivated and capable of working independently as well as in team settings CompensationCompetitive compensationRemote first work environment Laptop reimbursement program Fixed subsidies/reimbursed expenses for HealthcareConnectivityWellness
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