J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services.
The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries.
With $23.5 trillion of assets under custody and ranked #1 for Global Investment Banking fees, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
**Line of Business (LOB) Description**
Payments Operations supports the Payments global franchise across treasury services (cash management, FX, liquidity, escrow and real-time payment solutions), global trade finance, merchant services and commercial card offerings to clients and acts as the payment hub for JPMorgan Chase, the largest payment network in the world.
**Role Description**
**Responsibilities**
- Review of Demo Goals leading to written Test Cases.
- Production of Test Messages which support the underlying test case.
- Documentation and execution of test scenarios - identify specific scenarios and write test scripts.
- Development on test automation tools, to enable the efficient and timely E2E test execution, therefore previous experience of automated testing is required.
- Defect Monitoring and Reporting.
- Responsibilities around understanding the Brazilian Market including local finance and Brazil PIX
- Monitoring and investigations of local clearing high and low value payments and receivables
- Active participation in new business initiatives (analysis, business requirements documentation, UAT, implementation & stabilization )
- Continuous review and evaluation of operational control environment
**Functional and Technical Expertise**
- Relevant testing experience within the Financial Services industry supporting multiple LOB's delivering in a highly complex, pressurized and high-volume environment
- Experience with and a working knowledge of various aspects of Payment Processing Operations
- Prior experience in client and third party bank investigations for payments is an added advantage
- Experience in Agile project delivery methodology and skilled to learn and work with evolving methodologies
- Relevant experience in testing processes in order to define requirements, document user stories and test scripts through to test execution
- Ability to work with the minimum of supervision on day-to-day activities
- Strong organizational skills - ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines
- Functional knowledge of Payments utilizing SWIFT, BACS and Real-Time Payments.
- Working knowledge of direct testing with Clearing Houses and Central Banks would be an advantage
- Experience in using Business Driven Development / Test Driven Development test methodology or test case automation
- Experience in using HP ALM / qTest or a similar tool is required
- Experience of development using UiPath or similar RPA Tools
**Problem Solving and Analysis**
- Experience of problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes and provide insightful and timely remediation.
- Excellent attention to detail so errors can be prevented, and redundancies / opportunities highlighted.
- Ability to keep sight of the overall context and remain centered on the strategic picture, identify areas of opportunity for process improvement and build out recommendation to proceed.
- Ability to use effective systemic data focused reporting to support program reporting.
- Advanced numeracy and Microsoft skills.
**Communication**
- Strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients.
- Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team.
- PowerPoint / Pitch Pro skills - able to create professional slides and structure presentations with mínimal input and need for secondary review.
- Actively contributes to program updates, Project and team meetings.
- Experience working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met
**Working Style and Influence
- Ability to handle multiple projects, manage personnel & team management in order to meet stakeholder expectations.
- Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations.
- Ability to work collaboratively and with effective influencing skills to achieve positive outcomes.
- Ability to understand own role and those of other team members and recognize at times the need for flexibility within roles to achieve the project and organizational targets.
- Able to work comfortably and assuredly under pressure to achieve target deadlines.
- Ability to wor