Direct message the job poster from ITTConnectFinding the best Technology & Sales talents - Business Development - Sales - Account ManagementITTConnect is seeking a PEGA Business Analyst to work remotely for a client in the US.
This is a long-term position with a client that is a global leader in consulting, digital transformation, technology, and engineering services present in nearly 50 countries.
The end client is in the Telecom area (internet, cable TV).Job location: Remote, work from home anywhere in Brazil.Only resumes in English will be reviewed.
All interviews will be in English only (must be fluent)Responsibilities:Leads and manages requirements gathering and analysis activities by working with internal client stakeholders, developers, designers, QA analysts, etc.Elicits, captures, analyzes, refines, articulates, and documents business requirements, acceptance criteria, and software documentation via approved processes.Balances business requirements with technical feasibility and sustainability.Need excellent facilitation skills, a technical background, PM experience managing multiple projects, the ability to create and manage project plans, and an understanding of basic business financials.Requirements:Minimum 12 years of IT experienceProven experience as a Business/Technical Analyst and Scrum Master.Strong functional understanding of workflow tools.Collaborate with stakeholders to gather detailed project requirements.Create and manage epics, stories, and tasks in Jira.Facilitate sprint planning using Jira's Agile boards.Experience working with both onshore and offshore development and QA teams.Experience in coordinating between clients and offshore teams.
Must review technical deliverables from offshore and coordinate with the client.Industry Experience: Candidates with experience working on call center or customer care projects in the telecom sector will be preferred.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation Technology and Project ManagementIndustriesOutsourcing and Offshoring, Consulting and IT Services, and IT Consulting
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