Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
**Under general guidance completes the following activities**:
- Generates internal operational reports and/or according to customer requests.
- Follow operational indicators (SLA's and KPI's) and gives suggestions to improve productivity.
- Follow up operations related to collection, delivery and transfer.
- Support the coordination of activities of receipt, storage, validate process, separation and shipment of packages.
- Follow activities related to risk management and communicate pending matters to the Security sector.
- Coordinate storage and cleaning of the warehouse.
- Provide and monitor the dispatch of all documentation and pre-alerts, follow deadlines achievement, plan and arrange shipments according to the network and support the coordination of administrative activities in the sector.
- Execute inventory of goods and packages.
- Participate in the planning, preparation and execution of the inventory cycle.
- Update information in systems, such as ERP and WMS.
- Train the Handlers in operational activities,
- May be required to perform other duties as assigned
**Minimum Requirements**:
**Minimum Education**:
- High School Diploma
**Minimum Experience**:
- 1 Year in Clerical Position
**Minimum Required Skills**:
- Good interpersonal relationship.
- Intermediate Excel.
- Great verbal and written communication skills, organization, dynamic, creative and proactive.
- Ability to work with goals and deadlines
- Knowledge of inventory routines.
- Accuracy & Attention to Detail,
- Microsoft Office & PC Skills,
- Planning & Organizing Skills,
- Interpersonal Skills,
- Problem Solving Skills
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
FedEx is consistently named among the World's most valuable and admired brands. Some of our recent awards include:
- 2020 Fortune's World Most Admired Companies (14th)
- 2019 Fortune's Best Places to Work (15th)
- 2019 Forbes's One of the "Best Employers for Diversity"
- 2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.