Pessoa Assistente De Processos Operacionais

General job description:
Receipt, release and shipment of cargo;
Provide support in the definition, review, implementation and improvement of organizational processes, operational flows and performance indicators of the sector;
Issuing reports of loads in the warehouse and en route of vendors drivers with daily accountability of the operational activities and routines of the sector;
Support in coordination of operational teams activities (Handlers);
Monitoring Vendors Drivers activities;
Control and handling of pending issues and returns;
Monitoring of indicators and accountability to management and external customers, when necessary prepare material and presentations, including participation in meetings with customers;
May be required to perform other duties as assigned.
Education:
High school diploma/equivalent.
Proficiency in English.
Valid Drivers License and good driving record.
Experience:

One (1) year clerical experience.
Skills:
Data entry, and/or general office skills.
Good human relations, interpersonal, and communication skills.
Clear and articulate speaking voice.
Accuracy & Attention to Detail.
Good Microsoft Office & PC Skills in particular Excel.
Good Planning & Organizing Skills.
Good Problem Solving Skills.
Basic notions of monitoring and analysis of indicators and customer service.
Dynamic and creative.

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