Pessoa Auxiliar De Processos Operacionais Rc733243

Involves the completion of basic administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities, and local customer service.
While operational tasks may be part of these roles, the majority of time is spent on office-based activities.Under close guidance completes the following activities:Support and schedule loading/unloading processes for trucks and other vehiclesRelease vehicles for pick-up and deliveryMonitor and participate in the organization of the work environmentUpdate warehouse, pick-up and delivery reports and enter/update information in internal transport systemsParticipate in dedicated operations and monitor the performance of specific customersExecute activities related to issue pre-alerts, execute administrative activities, generate reports and collect operational data to support the update of KPIsExecute activities related to indoor and outdoor risk management and communicate pending issues to the Security sectorAnswers phones, transfers calls, and takes messages as requiredPrepares paperwork for outbound packages (airways bills, PO Box, and address)Assists customers by answering questions on basic features of serviceMay be required to perform other duties as assignedEducation:High school diploma/equivalent.
Proficiency in EnglishValid Drivers License and good driving record.Experience:None to One (0-1) year clerical experience.Skills:Data entry, and/or general office skillsGood human relations and communication skillsClear and articulate speaking voiceDynamic and creativeOrganizational skillsBasic notions of customer serviceFedEx is widely acknowledged as a world-class company.
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