OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and nearly 2000 employees.
Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions.
With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey.
Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences.
We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work.
**Responsibilities**:
- Track and ensure compliance with timely updates of operational performance, including tracking of status reporting across North America; Support timely entry of operational information by team members.
Example: timely capturing of time tracking information from Jira so that we can accurately forecast project financials
- Assist delivery center directors in effective tracking of operational information and budgets; Analyze operational and financial information and governance reporting to develop insights and suggest recommendations
- Suggest sharing of artifacts, templates and pre-sales assets to delivery center resources as requested
- Analyze communication approaches and develop and / or refine tools, including Wikis
- Review and analyze quality of project delivery and recommend improvements.
Assist in defining approach to report on early warning signs for project delivery.
Analyze governance / status reporting for key projects within North America to proactively identify problem areas and propose mitigation actions to keep budget and scope on track.
- Review opportunities to improve project management knowledge and recommend approach to drive more effect project management
- Assist in training project managers on new policies, methodologies, and approaches; Assist with preparation for and presentation at project management center of excellence meetings
- Assist in approach for celebrating successes and communicating positive achievements for team members and projects
- Maintain a positive communication with all stakeholders
**Requirements**:
- Previous experience as a Project Coordinator, Project Assistant, PMO Associate, PMO Officer, PMO Coordinator or PMO Assistant or Project Management or Data Analyst exposure would be beneficial.
- Previous experience in software project management is considered a plus
- Previous relevant experience with Salesforce and web programming languages/technologies is considered a plus
- Capacity to learn constantly and find solutions and workarounds
- Open to work remotely and manage distributed teams
- Excellent verbal and written communication skills - interaction with senior stakeholders will be part of the role
- Very good competency with standard software (Outlook, Excel, Word, PowerPoint, Microsoft Project)
- Ability to work to a high standard of accuracy in a time pressured environment
- Quality focused
- Fluency in English