Process Analyst

Come to one of the biggest IT Services companies in the world!!
Here you can transform your career!
Why to join TCS?
Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.
The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for a Process Analyst , who wants to learn and transform his career.
Must Have: • Know how to read and write in English.
• Have knowledge in creating procedure manuals.
• Have knowledge in flowchart creation.
• Have knowledge about the concept of SLA – Service Level Agreement.
• Have knowledge in Advanced Excel.
• Have knowledge in developing metrics.
Nice to Have: • ITIL certification • Have knowledge in Power BI .• Knowledge in workflows related to the SLA concept – Service Level Agreement.
• Knowledge in workflows regarding contractual issues What do we offer?
TCS Benefits – Brazil: Health insurance Dental Plan Life insurance Transportation vouchers Meal/Food Voucher Childcare assistance Gympass TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform At TATA Consultancy Services we promote an inclusive culture, we always work for equity.
This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity.
All our opportunities are based on these principles.
We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality.
Come to be a TCSer!
#Buildingonbelief