At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs.More about usCome be part of the EMIT Department of ExxonMobil Business Support Center Brasil Ltda. at our Global Business Center (GBC) in Curitiba, with more than 21 years of presence in the country and a workforce of ~1800 employees, that provides support to an extensive portfolio of businesses across the globe.What role you will play in our teamIn this role, you will support 3rd party applications for internal teams worldwide, resolving technical issues, identifying root causes, and handling inquiries via email, chat, and calls. You'll work closely with end-users to align applications with their needs, implement new functionalities, and support business requirements. Additionally, you'll contribute to projects and initiatives while maintaining detailed documentation and ensuring reliable application support.What you will doWork on user request prioritized backlog.Troubleshooting issues, performing root cause analysis, and applying Bug Fixes.Work with internal customers to gather requirements and implement configuration changes, support development and unit/user testing.Continuously improve documentation and maintain knowledge.Provide application support and collaborate with vendors.API Server Deployment, Support and Tests.About youWe are looking for a System Analyst with strong ownership, accountability, and stewardship skills to join our team. The ideal candidate must demonstrate excellent communication, analytical, and problem-solving abilities while showcasing a solid understanding of programming logic. A proactive learner who can quickly acquire new skills in applications and business process support, you'll also collaborate effectively within a team environment. Producing and maintaining clear documentation is essential, along with a commitment to delivering reliable and efficient solutions.Skills and QualificationsBachelor's DegreeDB experience: SQL, Procedures, Views, Functions.Experience with Azure/AWS.Knowledge of Automation tools.Follow and understand Agile Methodologies (Scrum).Advanced EnglishPreferred QualificationsPowerShell Script.GitHub Actions, Repositories.Able to read Visual Basic legacy codes.Knowledge in Monitoring and Analytics tools (DataDog, Splunk, Tableau).An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
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