Iron Mountain
Job InformationIron Mountain Process Transformation Consultant in Sao Paulo, BrazilAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
About the Opportunity: Iron Mountain is seeking a skilled Process Transformation Consultant to analyze, document, and optimize workflows, driving complex operational transformations to enhance client business performance. This pivotal role ensures a well-defined Service Delivery Model, establishing standardized operating procedures and best practices across people, processes, and technology. The ideal candidate will lead our global multi-year transformation initiative, standardizing processes and documenting them to achieve consistent, cost-effective, and technology-driven operational excellence.
Key Responsibilities: Collect, define, and document current standard operating procedures.Develop and implement document management policies and procedures.Review and refine documentation for accuracy and completeness.Ensure compliance with company policies and regulatory requirements for document classification, filing, and storage.Support large-scale change management initiatives to align standard processes and best practices.Monitor document usage, access, and retention to ensure regulatory compliance.Establish standard documentation templates, formats, and styles in collaboration with internal teams.Maintain and update a centralized document database or library for easy retrieval.Facilitate process mapping sessions and workshops with clients and stakeholders.Communicate the benefits of process improvements to stakeholders and clients.Your Qualifications: Bachelor's degree in business, communications, information management, or a related field.3+ years of experience in process documentation, mapping, and change management.Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.Excellent analytical, editing, and proofreading skills, with a keen attention to detail.Effective communication and interpersonal skills for collaborative work across the organization.Familiarity with document management software and best practices.Experience applying Lean Six Sigma principles to process improvement and change management.Ability to work independently and collaboratively with a proactive, solution-oriented approach.Demonstrated ability to prioritize tasks and work effectively with others.Fluency in English is required.Category: Project/Program Management Group
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to ******.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
#J-18808-Ljbffr
