**What We Do**
At OrangeHRM, our goal is to help HR do amazing work that they love. 'HR for All' is a stance that we took when the company was founded in 2006 to help HR departments make a difference with powerful HR management software. Headquartered in the U.S., OrangeHRM Inc. is a truly global company serving customers in every corner of the world. With over 5 million users globally, OrangeHRM also provides the world's most popular free & open-source HR software to help SMEs elevate their HR processes. Below are a few of our clients
**Primary Duties and Responsibilities**
- Research customer goals and scenarios to improve user experience and identify opportunities for innovation.
- Conduct in-depth competitor analysis to spot trends and potential areas for differentiation.
- Identify product gaps and develop innovative solutions to increase market share and customer satisfaction.
- Collaborate with cross-functional teams, including architects and engineers, to design optimal technical and product solutions.
- Develop and document detailed product requirements, user stories, and prototypes to ensure clarity and alignment with business goals.
- Work closely with engineering and QA teams to ensure timely product delivery with a focus on quality and performance.
- Drive continuous improvement in product processes, incorporating feedback and lessons learned from previous releases.
**Competencies and Skills**
- Strong expertise in software requirements engineering and formal methods like personas, use cases, and UML.
- Proficient in relational database design and skilled in using SQL and ER diagrams.
- Skilled in wireframing, UI prototyping, and using tools such as Figma.
- Broad understanding of usability principles, heuristics, and conducting usability testing.
- Excellent communication skills across listening, written, verbal, and visual formats, with a proven ability to articulate technical ideas to non-technical stakeholders.
- Strong knowledge of Agile development principles, including Scrum or Kanban.
- Experience with data analytics, business intelligence tools, and using data to drive product decisions.
- Exceptional attention to detail and ability to work with incomplete information by making informed assumptions and closing gaps effectively.
**Requirements**:
- MBA, business degree, or relevant certifications such as CIMA or CIM.
- An IT qualification or strong technical background.
- Minimum of two years of experience as a product manager for a SaaS platform, ideally with frequent cloud-based upgrades.
- Experience working in an Agile environment and managing the full product lifecycle would be a plus.
