Product Manager (REMOTE) At The RepTrak Company, our purpose is to prove that saying and doing the right thing is good for business. This is at the core of everything we do. Our patent-pending proprietary RepTrak model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies. Our longitudinal perception data, dating back over 20 years, makes it the only and largest platform database of its kind, collecting over 1 million company ratings per year, and used by CEOs, CCOs, Boards, and Executives of Fortune 500 clients in more than 60 countries worldwide.
Subscribers to the RepTrak Program use our predictive insights to protect business value and increase their positive impact on society. We provide clients with data-driven insights on how to prioritize, implement, and prove the impact of doing and saying the right things. Addressing these challenges for today's corporations – life after COVID, understanding how to enact DEI principles, ongoing high expectations around innovation and ethics – is our everyday work. It's meaningful, and tied to what's happening now as the world pivots away from shareholder capitalism and toward stakeholder capitalism.
The Role We are seeking a customer-obsessed Product Manager to lead feature development for our B2B SaaS reputation management platform. You will be responsible for gathering customer feedback through in-depth discovery, conducting market and competitive research, writing user stories, managing the backlog, and prioritizing product features. This position requires a blend of user empathy, technical understanding, and the ability to collaborate with stakeholders across organizations. The ideal candidate will have a strong background in software and SaaS product management and practical experience with data analytics applications and AI-driven technologies.
Specific Responsibilities Include Develop and implement product strategies for our SaaS data analytics platform.Act as a primary advocate for the customer, understanding their needs and translating them into product features.Create detailed product requirements and roadmaps, outlining features, functionality, and timelines.Manage the product lifecycle from concept through development, launch, and beyond.Collaborate with cross-functional teams including engineering, UX, marketing, sales, and advisory to deliver product features that meet customer needs.Conduct market analysis to maintain a competitive edge and respond to industry trends.Drive the integration of AI technologies to enhance product capabilities and user experience.Coordinate beta tests and pilot programs to validate products pre-launch.Measure and analyze product performance and make recommendations for optimization.Communicate product updates and benefits to internal teams and stakeholders.Professional Qualifications Required Bachelor's or Master's degree in Computer Science, Business, Engineering, or a related field.4-6 years of product management experience, specifically in software or SaaS environments.Proven track record of managing all aspects of a successful product throughout its lifecycle.Strong understanding of AI and machine learning technologies and their application in data analytics.Ability to work closely with engineering and UX teams to define product requirements and turn them into detailed technical specifications.Strong analytical, problem-solving, and communication skills.Proven ability to lead cross-functional teams in a dynamic and fast-paced setting.Experienced with Agile development methodologies.Work Location This position is fully remote. Ideal candidates are located within Latin America, and ideally within Brazil where we have a formal entity. All candidates must have their primary residence in a country where RepTrak has an entity (Canada, Brazil, United States, United Kingdom, The Netherlands, Italy, Spain, Denmark, Australia). Any US-based candidates are ideally located in one of RepTrak's core operating states (MA, CT, PA, NY, IL, GA, NH, or CA). Some travel may be required.
Compensation The role encompasses a compensation package including a competitive salary and an annual performance bonus plan. RepTrak offers a full benefits program including company holidays, paid vacation, and more.
The RepTrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer. For more information, please visit our website at https://www.reptrak.com/careers/
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