Please submit your resume in English.Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.Department DescriptionThe Emergency Call Handling organization is responsible for SaaS solutions that provide telecommunicators and supervisors intelligence, flexibility and mobility to help save lives. Trusted by thousands, answering over 65% of all 9-1-1 calls in the US, our call handling software offers PSAPs proven technology that increases productivity and continually strengthens how our customers coordinate response, and exchange life-saving information.The solutions we create apply exciting technologies such as geospatial visualization and analytics, high throughput communications, artificial intelligence, and numerous integrations with partner systems. To fulfill this mission, the Emergency Call Handling Product Management team orchestrates the full product lifecycle, from product definition, roadmap planning, defining required software development outcomes, product launch, and continuing innovation.Job DescriptionMotorola's Emergency Call Handling organization is seeking a passionate Product Owner to manage a backlog of 9-1-1 related product areas.You will work within a culture that respects everyone while maintaining high standards for productivity and accountability. You will take pride in knowing your efforts help protect and save lives.The selected candidate will be responsible for the ownership and managing of the backlog for their assigned product area, contribute to the product roadmap, and understand customer and market needs for the Emergency Call Handling products.The product owner works in partnership with the product manager and relies on their knowledge and background to define features and backlog items with clear acceptance criteria, engage with assigned Engineering teams, and refine the backlog. The ability to deeply understand technical architecture, define engineering behind features, and translate high-level customer functional requirements into technical for development is a crucial skill. In addition, the ability to describe the impact of technical requirements on customers, non-technical sales, and support resources is a must.This position will be responsible for filling an agile product owner role for a new Emergency Call Handling product. In this role, the product owner champions the need of the user, customer, and other stakeholders throughout the development process to ensure that what is delivered meets the goals, objectives, and desired outcomes of the project. To be successful, one must manage multiple projects simultaneously, at various stages of their development, from idea to completed feature.ResponsibilitiesDevelop product requirements and contribute to the product roadmap that drives the company's vision while ensuring the customer's needs and pain-points are a priorityDevelop strong relationships with UI/UX teams and work in close partnership with research and design colleaguesResponsible for building, editing, and maintaining the team backlog, including user stories, defects, and research spikesReview and prioritize the backlog as part of the preparatory work for release and sprint planning, including coordination of dependencies with other POsInvolved in release planning, reviewing vision, and content presentations to assigned engineering team(s)Collaborate with the team to detail user stories with acceptance criteriaMaintain the proper flow of features, user stories, and acceptance criteria in the backlogAgree on accepted story completion, including validating that the story meets acceptance criteria and that it complies with the Definition of Done (DoD)Understand the scope of needed research spikes and collaborate with Engineering to assist with decision-making and sequencing of the critical technological infrastructuresNegotiate with other product managers and your respective engineering teams to prioritize the work that maximizes customer value. We win togetherCollaborate with the team and any other stakeholdersBasic RequirementsBachelor's Degree5+ years of progressive experience in product ownership, product planning, product management, business analysis, or engineeringDesired SkillsA self-starter who is dedicated and demonstrates a knack for building great productsHumble. You know the best idea wins, no matter who's idea it is and that there is no place for ego in a collaborative team.A continuous learner who adapts quicklyAn individual with a passion for excellence and a track record of high productivity.Able to thrive in ambiguity and make qualitative judgments based on available information.Willing to make and admit mistakes and course-correct accordingly.Able to influence others to deliver results without having direct control over all participants.Deeply curious and driven by a desire for continuous growth and learning.Exceptionally organized with effective written and verbal communications skills; able to effectively communicate with technical and non-technical stakeholdersUnderstanding of product management and product ownership principlesAgile/Scrum experienceFirm understanding of software design, user interaction, and user interface designDeep technical knowledge of software development methodologiesKnowledge of Cloud services and developmentAlign with the enhanced focus on prioritizing and developing important aspects of mission-critical products, such as availability, reliability, and stabilityStrong ability to take complex user requirements and distill them into a format that is intuitive and clear to developers as well as non-technical staffAbility to research and analyze project requirements from various stakeholdersBuild consensus among stakeholdersAbility to work independently and as part of a diverse team spread across multiple continents in a fast-moving environmentAbility to multi-task among various assignmentsExperience utilizing product and project management tools such as Aha!, Jira, and DevOps is a plusAbove and Beyond:Background in 9-1-1 operations, Computer Aided Dispatch or related public safety fieldsBackground in software development for 9-1-1 or similar environments, especially high-volume call taking, response dispatch, and situational awareness.
