Product Specialist, Mining
About Us
Founded 36 years ago, Micromine is a leading provider of next generation technology for the global mineral resources industry. With 22 international offices, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 active mine sites and 3,000 diverse projects.
What We Offer
An established global business, that is growing fast, with market leading benefits:
A competitive salary and opportunities for professional development
Flexible working arrangements to balance work and home life
Health benefits
A team first culture and the chance to work within the mining technology industry
About The Opportunity
Our Americas team (North and South America), is currently seeking a Product Specialist, Mining in Brazil. Based out of Belo Horizonte, you will play a key support role for customers of our intuitive open-pit mine planning solution, Micromine Alastri. In this role you will be responsible for delivering high quality pre-sales and support activity, including technical product demonstrations, tenders, proof of concept model builds, software evaluation, campaigns, promotions, conferences and events etc.
Reporting directly to the Technical Services Manager- Mining, your key responsibilities will include:
Assist the sales team by providing technical support during pre-sales demonstrations, trade shows, and other promotional events as requested
Developing and maintaining long-term customer relationships
Create and present strategic technical demonstrations to customers with a solution and value focus
Provide our clients with telephone, email and face to face support
Provide training to current and new software users. Such training may take place at a client's site, or at a third-party venue such as a university computer laboratory
Liaise with the product development team and software users during the software design cycle. This may involve canvassing users to determine the functionality of a new component, and then writing a design brief for the product development team
Serve as the subject matter expert for open-pit mine scheduling for Micromine in Brazil
About You
You will have a background within operational mining roles, and/or have experience working for a mining technology company.
Other key skills, experience, and qualifications:
A tertiary qualification in Mining Engineering
Experience with Open Pit mining
Experience with mine planning and scheduling.
Experience with using general purpose mining software.
The ability to travel, nationally or internationally, to manage Micromine Alastri implementations
English (conversational/professional fluency) and Portuguese (native fluencey) speaking skills
Next Steps
Ready to join the Micromine team? Apply now or visit www.micromine.com to learn more.
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