Genpact is urgently looking for a strong Support Consultant with good local Tax experience for one of our precious clients in USA. If you are interested kindly share profile at**Please Upload Resume in ENGLISH Version**Job Title : Production Support ConsultantLocation : Uberlandia, Brazil / REMOTEMode of Hire : Full Time / CLTResponsibilities:At least 4 years of experience as a Techno Functional consultant in any or afew of the following tools - Mastersaf DFE, One Source Tax One, eComex, Comex RecofProven experience in Brazil localizationBusiness English is mandatory apart from native Portuguese skillAbout the job:Production supportNeed to take transition from existing teamAddress/Resolve user's issues raised via ServiceNow ticket within the stipulated time/SLAFollow the defined processesCollaborate with ERP (inbound/outbound) as needed to resolve issuesPrepare, Participate in status report/meetingsMay need after hours support in case of critical issues (very rare)In general no travel is expected as part of the jobRemote location based work is acceptableOpen to learn new tools, skills as needed on the job by leveraging their past experience, expertise.About Genpact-Headstrong ( :Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the world s top 10 investment banks, we are the world s leading technology services provider for the financial services and securities industries. This experience enables us to help transform capital markets business operations using a unique combination of our proprietary SEPSM performance benchmarks, process focus and technology expertise. In 2011, Headstrong was acquired by Genpact Limited (NYSE: G), a global leader in business process management and technology services, leverages the power of smarter processes, smarter analytics and smarter technology to help its clients drive intelligence across their enterprise. Driven by a passion for process innovation and operational excellence built on its Lean and Six Sigma DNA and the legacy of serving GE for more than 15 years, the company s 60,000+ professionals around the globe deliver services to its more than 700 clients from a network of 70+ delivery centers across 18 countries supporting more than 30languages.Please share your updated resume or email us if you have any question..Regards,Manohar SwamyCMIT Hiring Team,Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, client focus, and innovation. For more information, visit
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