Production Support Engineer (Remote Brazil)

Project Description: An international Investment Bank is enhancing its IT systems by introducing new technology and integrating with new third-party providers. The engineer will be providing their support for Market Data projects.Responsibilities:Implementing pre-release and post-deployment verificationsIntegrating with Rundeck for deploymentImplementing application control solutions (start/stop scripts)Integrating with monitoring solutions (OpsRamp)Provisioning and setup of new serversFollowing up on production incidents and problem ticketsRecommending and implementing infrastructure improvementsWorking knowledge of Python scriptingMandatory Skills Description:3+ years of experience in Support rolesProficient in Linux environment: command line, standard file editing/searching/manipulation, shell scripting, etc.Working knowledge of relational databases and SQL: understanding of tables, views, indexes; how to query and modify data; query performance/optimizationWorking experience with job automation tools such as cron, Tidal, Autosys, Control-M, etc.Familiarity with release packaging and deployment: Rundeck, Ansible, etc.Good communication skills, able to express concerns/risks, document and communicate corrective and preventative action plans to stakeholdersMethodical approach to problem solving and incident managementAble to define and document operational procedures and runbooksUnderstanding of SDLC and AgileNice-to-Have Skills Description:Experience with Service Now or similar tools. Languages: English: C1 Advanced.
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