Production Support Engineer (Remote Brazil)

Project Description: An international Investment Bank is enhancing its IT systems by introducing new technology and integrating with new third-party providers.
The engineer will be providing their support for Market Data projects.
Responsibilities: • Implementing pre-release and post-deployment verifications • Integrating with Rundeck for deployment • Implementing application control solutions (start/stop scripts) • Integrating with monitoring solutions (OpsRamp) • Provisioning and setup of new servers • Configuring authentication, Service Accounts, etc.
• Following up on production incidents and problem tickets • Troubleshooting market data production issues.
• Recommending and implementing infrastructure improvements.
• Working knowledge of Python scripting.
Mandatory Skills Description: • 3+ years of experience in Support roles • Proficient in Linux environment: command line, standard file editing/searching/manipulation, shell scripting, etc.
• Working knowledge of relational databases and SQL: understanding of tables, views, indexes; how to query and modify data; query performance/optimization • Working experience with job automation tools such as cron, Tidal, Autosys, Control-M, etc.
• Familiarity with release packaging and deployment: Rundeck, Ansible, etc.
• Good communication skills, able to: express concerns/risks, document and communicate corrective and preventative action plans to stakeholders, etc.
• Methodical approach to problem solving and incident management • Able to define and document operational procedures and runbooks • Understanding of SDLC and Agile.
Nice-to-Have Skills Description: Experience with Service Now or similar tools Languages: English: C1 Advanced